*Purpose of the role:* Functions as the expert technical point of contact in global client implementations. *Main responsibilities:* * Provides support on pre-sales meetings as SME; provides documented recommendations and summarizes as necessary * Build the OBT in line with customer expectations * Provide implementation coaching to OBT setup teams * Coordinate other technical resources on the project * Attend and lead OBT Technical workshop for each new implementation * Collaborate with Global Product Owners to provide local expert knowledge with input to product development; Attend supplier meetings * Provide regional CR & issue management * Performs product testing * Define and communicate standards and best practices in line with CWT requirements * Working knowledge of technical applications used by client implementation function #LI-HYBRID #LI-PS #LI- *Experience & education:* *Experience* * Bachelor’s Degree in IT or equivalent experience * 7 year of experience supporting OBT implementation from front end to site setup *Knowledge, skills and abilities (KSAs)* * Strong organization and time management skills * Ability to work within a multicultural environment * Strong presentation, interpersonal, and communications skills; able to present ideas and results clearly and effectively; able to influence client decision making; ability to communicate effectively with leadership * Strong working knowledge of technical applications used by client implementation function **Job:** **Digital Implementation* **Organization:** **TX_Platform Performance_Digital Implementation* **Title:** *Digital Implementation Specialist III* **Location:** *Gurgaon* **Requisition ID:** *240000FC*