Wood is recruiting for a Digital Integration Technical Account Manager.

The position is based in our offices in Houston, TX on a Hybrid basis with regular travel throughout the region as required.

Authorization to work in the US without sponsorship from Wood is required.

Reporting to the Business Manager of Digital Integration within the System Integration business, the Digital Integration Technical Account Manager will be accountable for Automation and Controls business growth and delivery in multiple industry verticals. This role will directly support growth targets for the rapidly expanding Digital Integration team within the top-ranked Systems Integration – Americas business. 

Develop and implement innovative business strategies, comprehensive account plans, and robust marketing and sales enablement initiatives to achieve and exceed success metrics. Leverage deep technical expertise in niche areas and a broad understanding of the Operational Technology (OT) domain to become a trusted success partner for clients. Drive the expansion of Wood's consulting portfolio and business volume in specialized OT areas. Collaborate seamlessly with the wider Digital Consulting organization to deliver end-to-end solutions that meet and exceed client expectations. 

Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.

Key Objectives 

Directs and guides the growth, development and delivery performance across projects in assigned customer contracts within Digital Integration  Ensures project teams are working to the highest possible standards of integrity, safety, quality and performance excellence Works with functional managers, project managers and staffing function to ensure customer projects are appropriately staffed, influencing key / strategic hiring as needed Develops and delivers business plans in support of Digital Integration business growth, in line with Wood’s strategy Maximizes long-term customer relationship and commercial return by positioning Wood for contract extensions and renewals Consults on solutions to strategic, contractual, technical, commercial, operational and personnel related challenges that impact customer service and performance Maintains operational integrity and excellence, tracking and reporting performance metrics and steering improvements Proactively drives and role models collaboration with other Technical Account Managers, Business Managers, Sub-Business Groups within Digital Consulting, Projects and the broader Wood organization Accountable for maintaining relationships with strategic / key clients (together with the Growth & Development team) and execution partners, and supporting the development of new relationships in line with Wood’s strategy