Digital Marketing Associate - Client: Luxury Furniture Design

Department: Boutique Client

Employment Type: Freelance

Location: South Africa

Reporting To: Client via Magic

Compensation: $7.00 / hour

DescriptionAbout the ClientOur client is a boutique luxury furniture design studio in San Francisco, specializing in custom woodworking and epoxy resin pieces. Founded by an artisan craftsman in 2023, they combine traditional woodworking techniques with modern design aesthetics. Their focus on exceptional customer experience and sustainable practices has quickly established them as a rising name in luxury home furnishings.
\nWhy this role exists
This position exists to establish and maintain a strong digital presence while ensuring smooth operational flow for this growing luxury furniture brand. As the business expands, there's a need for dedicated support to manage social media presence, customer communications, and administrative tasks, allowing the artisan founder to focus on craftsmanship and design. The role will be crucial in building brand awareness and maintaining the high-touch customer experience the studio is known for.

The Impact you’ll makeDigital Presence Management\nCreate and manage content across social media platforms\nUpdate website content and product listings\nWrite and publish blog posts using provided topics\nExplore and implement TikTok strategy\nCustomer Experience\nMonitor and respond to Etsy store inquiries\nManage customer reviews and feedback\nHandle appointment scheduling and follow-ups\nMaintain professional communication across all channels\nAdministrative Support\nManage calendar and schedule appointments\nOrganize and prioritize email communications\nPrepare documentation for meetings\nCoordinate with partners and vendors\nContent Creation\nDevelop engaging social media content\nAssist in email campaign creation\nCreate blog content using AI tools when appropriate\nMaintain brand voice across all platforms\n

Skills, Knowledge and ExpertiseRequired:\nMinimum 2 years of social media management experience\nProven experience with e-commerce platforms (preferably Etsy)\nExperience with content creation and management\nProficiency with Squarespace or similar website platforms\nTrack record of successful administrative coordination\nWFH Set-Up:\nComputer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.\nInternet speed of at least 40MBPS\nHeadset with an extended mic that has noise cancellation and a webcam\nBack-up computer and internet connection\nQuiet, dedicated workspace at home\n\n\nYour Superpowers:\nSocial media strategy and execution\nWritten and visual content creation\nCustomer service excellence\nMulti-platform management\nOrganization and time management\nAttention to detail\nProblem-solving abilities\nCreative thinking\nYou should apply if… \nYou're passionate about luxury brands and craftsmanship\nYou thrive in creative environments\nYou enjoy balancing multiple priorities\nYou have an eye for aesthetic detail\nYou're comfortable with both traditional and modern communication methods\nYou're excited about growing a brand's digital presence\n\nWhat to expect...

\nWork Setup:\nRemote position\nMust have a reliable internet connection and a quiet workspace\nRequired to provide own computer with Intel Core i5 or something similar or higher operating system\nWorking Hours:\nMonday to Friday from 1 PM to 5 PM PST (Pacific Standard Time)\n20 hours per week\nCompensation:\n$7 per hour\nNo benefits package included\n

Benefits