Overview

The Digital Marketing & CRM Specialist (Contractor) plays a vital role in the day-to-day operations of the digital business, supporting the team in delivering best-in-class performance across both digital marketing and CRM. This role spans Australia and Singapore .com as well as app, and is offered as a 6-month contract.

This role will be highly collaborative, working closely with the onsite, etail/marketplace, finance, merchandising and brand marketing teams.

What You'll Do

Key Responsibilities:

Plan out email and SMS schedule and corresponding content (i.e. email layout and SMS copy) Brief content requirements to creative team and action revisions as needed in Salesforce Marketing Cloud (SFMC) Schedule, A/B test and report on email sends in SFMC Refine email customer journeys through continuous testing and optimization Support day-to-day campaign execution Reviewing, revising and distributing creative assets for campaigns Liaising with agency partners to launch and report on campaigns Assist in delivering reporting requirements Assist with finance deliverables

Supporting Tasks:

Support user testing in implementing new tools/UX and provide timely feedback to improve user experience Perform other digital marketing & CRM activities as required by the role What You'll Bring to the Table

Experience

1 year working experience in a similar role

Knowledge

Experience in SFMC required Experience in using ecommerce platforms (i.e. Adobe Analytics, Meta Ads Manager) preferred Familiarity with design software preferred

Skills

Self-starter, ability to operate resourcefully and autonomously Excellent verbal, written and interpersonal communications skills Excellent time management and organization skills with the ability to multi-task in a fast-paced environment Exceptional attention to detail Strong problem-solving skills Demonstrates creativity and innovation, unhesitant in sharing thoughts and ideas Willingness to learn

 The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

 

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

 

Job Category: Corporate