We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

The opportunity:

Manulife is embarking on a multi-year journey to build a Global Performance Marketing Shared Service CoE (Center of Excellence) which will fuel our bold ambition to become a digital customer leader. The function brings together Marketing Technology (Martech) and Demand Generation (Demand Gen) – a comprehensive, full-funnel approach designed to drive tailored customer journeys powered by connected data, that when integrated raises brand awareness, drives quality traffic, generates leads, secures sales, and fosters brand loyalty.

We are looking for an innovative and curious Paid Digital Media Activation Specialist to join our dynamic and growing global team and help us in our digital transformation and data democratization journey.

Job description

Reporting into the Media Hub Team Lead, the Paid Digital Media Activation Specialist is responsible for owning the day-to-day execution of all elements of paid digital media campaigns. You will work in platform to ensure that highly relevant ads reach target audiences through high-quality inventory in the most cost-efficient manner. In this role, you will be managing all aspects of search, social, display, video, and mobile advertising campaigns including campaign set-up, optimization, and reporting. You should also be able to utilize analytics to identify areas of opportunity and improvement, and effectively communicate learnings to different stakeholders throughout the business. You should have in-depth knowledge of the paid digital media landscape, and be able to help Manulife stay on top of the latest & most relevant trends.

Main duties and responsibilities:

Provide input on integrated paid digital media strategies in collaboration with different marketing stakeholders, backed by thorough research using first party data and third party tools.Understand and apply high-level industry trends across a number of different media platforms, where applicable.Set up campaigns in platforms such as Display & Video 360, Campaign Manager, Google Ads, Meta and LinkedIn.Manage all aspects of paid search, social, display, video and mobile campaigns including targeting and budget management, maximizing performance & spend at every opportunity.Ensure all campaigns are delivered on time and within budget whilst achieving Manulife’s KPIs.Implement a rigorous optimization schedule using data to improve in-flight campaigns and influence future campaigns.Analyze campaign performance on an ongoing basis and report on insights to senior stakeholders.Spearhead the paid digital media innovation through a continuous test, learn and scale approach.

 Qualifications and experience required

3 – 5+ years of experience, including hands-on keyboard experience in Display & Video 360, Campaign Manager, Google Ads, Meta and LinkedIn.Google Analytics or Adobe Analytics platform experience is a strong bonusAbility to advise on all things paid digital media to internal stakeholders by providing expertise on specific channels and opportunities and data strategies.Extensive understanding of digital media platforms and relevant metrics.Strong data analysis skills (Excel v-lookups, pivot tables, and basic functions, ideally including Google Analytics and/or Adobe Analytics) in order to understand campaign performance, optimizations and improvement areas.Experience in media planning (including inventory/audience research, competitor research and 1st party data analysis).Certifications across Google Marketing Platform and analytics platforms are a bonus.Experience working in financial and/or insurance services is preferred in executing campaigns of varying objectives (awareness, prospecting, retargeting, acquisition).

Language requirements:

Business-level English, both written and spoken

What motivates you?  

·          You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 

·          You thrive in teams, and enjoy getting things done together

·          You take ownership and build solutions, focusing on what matters 

·          You do what is right, work with integrity and speak up

·          You share your humanity, helping us build a diverse and inclusive work environment for everyone 

This job description does not represent a comprehensive listing of job duties required and the role may require additional or different duties than those listed.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.