Vanderbilt Printing Services seeks to hire a customer-focused individual to fill a full-time Digital Printing Technician position. The role is responsible for coordinating and performing printing activities, including electronic file management, print file setup, and document finishing tasks in a print shop or copy center environment. This position is responsible for providing satisfactory customer service to a diverse population at Vanderbilt, maintaining standards of friendliness and helpfulness while supporting the Printing Services mission.

 

Key Responsibilities:

Operate high-volume digital printers and scanners Set up, print, and finish large-format projects Cross-trained in printing, finishing, and engraving Review and prepare incoming electronic files for printing and mailing, assisting clients in data conversion and file submission Order routine supplies using purchase orders Manage electronic files and documents received from customers or internal stakeholders Prepare print files for optimal output, including tasks such as imposition, color management, and file conversion Set up printing equipment and perform test prints to ensure proper configuration Operate digital printing presses, copiers, and other production equipment to produce high-quality printed materials Perform document finishing tasks such as cutting, binding, laminating, and packaging Maintain a clean and organized work area to support efficient printing operations Troubleshoot printing issues and perform minor equipment maintenance and repairs Provide customer service and run point of sale register in retail environment. Communicate effectively with customers, co-workers, and management to understand requirements and provide updates Adhere to all safety protocols and quality control procedures May be responsible for visiting clients and potential clients to promote services and improve communication May be responsible for completing Printing Services job tickets, including trimming and folding May be responsible for shipping job tickets by packaging product and printing delivery slips May involve lead responsibility for student employees

 

Qualifications:

High school diploma or equivalent is required.  1-2 years of experience in a digital printing or copy center environment is required.  Fluency in Adobe Illustrator and InDesign is required.  Proficiency in using various print software, RIPs, and file preparation tools is required.  Skilled in operating digital printing presses, copiers, and finishing equipment  Excellent attention to detail and problem-solving abilities Strong communication and customer service skills Ability to work independently and as part of a team Comfort with technology and applying it to solve problems Knowledge of supplies, equipment, and/or services ordering and inventory control Effective oral and written communication skills Ability to gather data, compile information, and prepare reports Demonstrated problem analysis and solution skills Proficiency in creating, composing, and editing written materials Organizing and coordinating abilities Knowledge of general accounting principles Ability to lift up to 60 pounds on a regular basis