Digital Product Manager
Insight Global
Job Description
Position Overview: We are seeking a dynamic and experienced Digital Product Manager to join our team at one of the Big 5 Canadian Banks. The ideal candidate will have, AI/Chatbot technologies and homebuyer customer journeys, a passion for innovation, and a proven ability to deliver results in a fast-paced, agile environment.
Key Responsibilities:
Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Researches, investigates, selects and develops products and services bridging business requirements with technology capabilities. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; create story acceptance criteria; prioritizes the product backlog; and translates the product vision into a roadmap and actionable tasks.
Identifies the overall goal of a product(s), drives engagement of stakeholders and leads the adoption of product.
Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.
Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.
Builds and sustains high performing cross-functional teams; Monitors and tracks performance, and addresses any issues.
Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.
Establishes the go-to-market, pricing and positioning strategies.
Plans & manages the budget, timeline, and tactical components, throughout the product lifecycle.
Identifies and analyzes market trends to update and improve product usability
Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.
Focus is primarily on business/group; may have broader, enterprise-wide focus.
Provides specialized consulting, analytical and technical support.
Exercises judgment to identify, diagnose, and solve problems within given rules.
Works independently and regularly handles non-routine situations.
Broader work or accountabilities may be assigned as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
4+ years of experience in product and project management
Lending product experience
Digital product management/ownership experience
Project management experience
Strong analytical skills with the ability to understand and present data.
Good understanding of chatbot/AI technology
Experience with User Acceptance Testing (UAT)
Excellent communication skills and the ability to work effectively with cross-functional teams.
A positive working attitude and the ability to deliver results with accountability and ownership. Experience with home financing/homebuyer customer journeys
Experience with Chatbot/AI technologies null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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