Esplugues de Llobregat, ESP
2 days ago
Digital Product Owner (B2C)
**We are looking for a Digital Product Owner to be part of our Nestlé Nespresso Digital Commerce Team.** **Position Snapshot** + Location: Nespresso Headquarters, Barcelona. Spain. + Type of Contract: permanent + Type of work: Hybrid + Work Language: Fluent Business English **The Role** As a Digital Product Owner at Nespresso, you will be responsible for driving the digital strategy, development, and continuous enhancement of a new solution for Nespresso’s Premium Self-Service program (“Intervallo”). Intervallo is a strategic priority for Nespresso: it will take the brand to new venues, reaching new consumers with a new beverage menu, enabled by a new business model. It is a unique career opportunity to bring to life a breakthrough innovation that plays to Nespresso’s strengths in coffee, brand and digital to provide a memorable new experience to consumers. Your primary focus will be on the Intervallo Consumer-facing digital touchpoints that will enable end-users to order beverages, interact and engage with the system, delivering an exceptional user experience and maximizing consumer retention through innovative digital solutions. The consumer-facing solution consists of the Intervallo machine screen application plus a mobile app, and its primary users are either existing Nespresso Club Members or prospects approaching the Intervallo machine to do their beverage order. **In This Role, You Will:** + Define and communicate a compelling product vision, strategy, and roadmap for the Intervallo Consumer-facing digital Products, aligned with Nespresso’s business objectives. + Work closely with cross-functional teams, including tech, design, machine development, market and Business Stakeholders to ensure alignment on product goals, priorities, and timely delivery. + Manage and prioritize the product backlog, defining user stories, acceptance criteria, and sprint planning in collaboration with the Agile development team. + Collaborating with Product Designers to conduct UX/UI research, usability testing, user validation on the key Product elements to be developed and delivered. + Collaborating with the Data Insights team to conduct and review market and user research, leveraging and identifying data-driven insights for product improvement, and ensuring the product meets user needs and expectations. + Drive iterative development cycles, conduct regular reviews, and retrospectives to refine the product, ways of working, improve features, and optimize user experience. Ensuring the delivery of the product from MVP to scale up and global deployment. + Be aligned with the definition of objective and key results, and regularly monitor metrics related to the product performance, usage, user engagement... and make Product decisions according to those data insights. + Proactively identify risks, dependencies, and impediments to successful product delivery, developing mitigation strategies and adapting plans accordingly. + Stakeholder management activities, since this is a strategic project for Nespresso with a wide range of stakeholders within HQ and markets. **What We’re Looking For:** + At least 5 years of successful experience in Product Ownership or Product Management + Experience working in B2C digital products in a D2C context. Experience in Android/iOS apps and in self-serve digital touchpoints and IoT integration would be expected for the position. + Proficient understanding of Agile methodologies, particularly Scrum, and demonstrated success in managing product development within Agile frameworks. + Strong analytical skills with the ability to interpret data, extract insights, and make data-driven decisions to improve product performance. + Exceptional communication and stakeholder management abilities. + Leadership skills including problem solving, motivation and facilitation. **We Offer You** We offer more than just a job. We put people first and inspire you to become the best version of yourself. + **Great benefits** including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc **.** + **Personal and professional growth** through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset. + **Hybrid working environment with flexible working scheme.** Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill! + **Recreation activities** such as yoga, Zumba, etc. and a wide range of volunteering activities. **The Hiring Process:** 1. **Your Application** : Submit your application and Talent Acquisition will review it (make ensure your CV is in English as the hiring team is international). 2. **Interviews** : Engage in three stages of interviews (Talent Acquisition, Hiring Manager, and Stakeholder Interview). 3. **Feedback** : After interviews, we provide feedback to all candidates. 4. **Job Offer** : Successful candidates will receive a formal offer. 5. **Onboarding** : Prepare your onboarding journey and welcome you on your first day at Nespresso! **About Nespresso** The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee. We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest. In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels. _We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability._ People are at the heart of our success – all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action – make it count. **Join Nestlé #beaforceforgood**
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