Entity:

Customers & Products

Job Family Group:

Research & Technology Group

Job Description:

As bp transitions to a coordinated energy company, we must adapt to a changing world and maintain driven performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, using technology, and developing deep expertise. The BTC will be core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!

Job Title:Digital product senior SME 

About the role:

A Product Manager takes ownership of overall product and portfolio success at a global Castrol level, focusing on understanding customer needs, identifying opportunities to improve the user experience and generate value for the customers as well as for Castrol. 
This role involves defining product strategy, crafting a compelling vision, and driving the product lifecycle from concept to launch and scaling. Collaboration is key, working closely with engineers, designers, and business partners and leverage metrics and experimentation tools to enhance product features and user satisfaction. In order to deliver impactful solutions that create tangible and trackable value for the business, they manage full product lifecycle using agile methods, to balance feasibility and business viability, influence senior customers, and support go-to-market, adoption, and lifecycle management efforts. The role requires a methodical approach to evaluating outcomes, ensuring alignment with bp’s financial, operational, and customer strategies. As a hands-on contributor, the Product Manager manages day-to-day accountability and performance management to achieve product success, has a commercial approach that can ensure investment aligns with operational and financial goals.

Key accountabilities:

At this level, the Product Manager is proficient in applying core product management principles to achieve business and customer goals. They play an active role in developing customer-centric products, leveraging data and user insights to refine strategies and guide decision-making. Responsibilities include managing technical and operational processes, defining product requirements, addressing mid-level challenges independently, and performance manage delivery of business and customer value. Collaboration with cross-functional teams is emphasized, ensuring alignment and prioritization between business strategies and product outcomes. Their ability to balance customer needs, data insights, and operational excellence is evident in their contributions.
Summary outcome is
•    Creation of Product Roadmaps
•    Creation of Financial Memorandum’s including cost and benefit analysis Experience & Education:
 Education:

BS/MS in Business, Economics, STEM or equivalent experience

5+ years of experience in product management, with a consistent track record of delivering successful products

Prior leadership roles with a high level of responsibility

Experience with modern product & collaboration tools (e.g., Jira, Figma, Miro, Confluence, Notion, Slack).

 Certifications in Agile (e.g., SAFe, Scrum Master, Product Owner).

 Experience with digital platforms, CRM systems, and customer analytics tools.

Background in industries such as retail, FMCG financial services, telecom, or healthcare is a plus.

Experience: Business focused: 
•    Analytical and commercially focused, using data-driven insights, metrics, and analytics to evaluate product performance and link outcomes to strategy
•    Clearly define why we are pushing a product, considering market, competitor, technical, and operational aspects of bp’s strategy and vision
•    Understand business and technical economic value, such as TCO, unit economics, NPV, ROIC, and other commercial measures
•    Translate vision into strategic product roadmaps with an agile delivery approach in partnership with Tech while handling cyber, operational, and/or regulatory risks
•    Plans and control costs associated with running a product, including collecting, analysing, and reporting cost/benefit information to more optimally provide value
 Human centered: 
•    Know and empathize with internal and/or external customer(s) needs to reinvent and innovate product solutions 
•    Integrate customer and partner feedback loops to ensure that product solutions and outcomes meet organizational needs
•    Ability to mentor team members and drive cross-discipline problem solving to achieve business outcomes
 Technology driven: 
•    Use lean, iterative experiments and low-fidelity prototyping to find signal, validate hypothesis, and iterate before moving to scale
•    Collaborate with partners to define end-state architecture and drive secure, resilient, performant, and scalable technology solutions
•    Engage with partners on data management, laying out how data is processed, stored, accessed, and protected
•    Assess opportunities for reusing enterprise solutions and build new platforms with enterprise scalability in mind
•    A keen curiosity about emerging tools and technologies including AI/ML experience and knowledge of international regulations. 

You will work with:You will be a part of 70-member Digital Enablement Team, working alongside seasoned experts  in Process, Data, Advanced Analytics, and Data Science and regional product team.  You’ll engage with customers across Castrol Leadership, FBT, and Technology, contributing to value-driven insights and transformation.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of
employment.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Analytical Thinking, Creating new methodologies, Experimental Design, Formulated product testing, Formulation Deployment, Formulation design, Intellectual Asset Management, Multi-physics modelling, Presenting, Product Development, Product Sustainability Performance Management, Raw materials knowledge, Research and development, Rheology, Safety management across the value chain, Science and Technology Leadership, Scientific publication, Technology Management Processes, Testing electric vehicle charging systems, Thought Leadership, Tribology, Vehicle propulsion technologies, Waterfall Model, Writing skills

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.