Digital Project Manager at Crunch Fitness

Work Location:

New York City - Hybrid with three to four days per week in office.

Who we are:

Crunch Fitness is a rapidly expanding fitness brand with over 450 franchised and corporate-owned gyms across the United States and internationally.

Rated as the #1 Fitness Franchise by Entrepreneur in 2024, our unfiltered philosophy of "No Judgments" drives us to create a gym and community for all. We believe in making serious fitness fun by fusing exercise with entertainment and innovation. 

Experience the unique opportunity to be part of our high-growth team, where professional development and advancement are plentiful. Together, we are redefining the fitness industry.

Responsibilities:

Crunch Fitness is seeking a motivated and detail-oriented individual to join our team as a Digital Project Manager. Reporting directly to the VP of Digital Experiences, this role is essential to executing high-impact digital projects that enhance the Crunch Fitness member experience across platforms like crunch.com, the Crunch Fitness mobile app, and our streaming on-demand platform, Crunch+ (crunchplus.com). This role will also work closely with the Creative Team, assisting with project and asset development timelines.

As a Digital Project Manager, you will lead the day-to-day management of digital, technical and creative projects, collaborating with developers, designers, and key stakeholders to ensure projects are completed on time and within budget. Strong organizational and leadership skills are essential, along with the ability to prioritize and manage multiple tasks in a fast-paced environment.

Your Impact:
This role provides an excellent opportunity to contribute to the success of Crunch Fitness's digital initiatives and enhance the overall member experience. If you are passionate about project management in a dynamic digital landscape and share our commitment to fitness, we invite you to apply.

Responsibilities:

Project Management & Leadership: Coordinate and manage digital projects from initiation to completion. Lead both in-person and virtual meetings, setting agendas and capturing detailed recaps. Create and manage project timelines to ensure timely delivery of key milestones.

Ticket Creation and Tracking: Generate and manage project tickets to clearly define tasks, priorities, and deadlines. Use project management tools to track progress and ensure accountability within teams.

Stakeholder Collaboration: Collaborate with key stakeholders to gather project requirements and ensure goals align with feedback. Use stakeholder input to make data-informed project improvements and adjustments.

Cross-Team Coordination: Facilitate effective communication and project flow between development teams, designers, and other departments. Work with remote development teams and external vendors in an Agile environment.

Technology Integration: Assist in managing digital integrations with third-party applications as directed by the VP of Digital Experiences.

Quality Assurance: Support implementation of quality assurance processes to ensure digital platform functionality and efficiency. Conduct testing to maintain the highest standards of quality.

Traffic and Workflow Management: Collaborate closely with the Creative Team to ensure projects flow smoothly through various departments. Build out schedules and timelines, manage communication with stakeholders, and help distribute tasks effectively with the VP of Creative.

Qualifications:

Bachelor's degree in a relevant field. 3+ years of project management experience within a digital environment, including web or mobile. Strong organizational, note-taking and multitasking abilities. Excellent communication skills with the ability to collaborate effectively across teams. Proficiency in project management tools and software such as Jira, Smartsheets, Microsoft Teams, and WordPress. Experience working within a digital product team or digital agency is a plus.

Ideal Candidate:

Possesses exceptional attention to detail and strong analytical problem-solving skills. Technical/analytical problem solving skills are a bonus Has had a gym membership in the past and is passionate about fitness. Wants to be a part of the growing Digital Experiences team for Crunch Fitness.

Reports to:

VP of Digital Experiences

Salary:

$90k-$105k

Benefits:

Generous, flexible paid time off 401(k) plan with discretionary matching opportunities. Comprehensive medical, dental, and vision benefits – because your health matters Health savings and flexible spending accounts Basic life and AD&D insurance, plus short-term and long-term disability coverage Employee Assistance Plan, which offers confidential counseling and support services whenever you need it. Education assistance program Free Crunch Gym Membership across all our clubs, nationwide Milestone Anniversary Recognition program