Work where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummaryThe HHC Digital Reporting Analyst plays a pivotal role in our team under the direction of the ITS Digital Services Director You will spearhead the design build testing implementation training and support of operational and analytical solutions ensuring our healthcare services maintain the highest standards of efficiency and patient care As a key member of our Digital Solutions team youll collaborate closely with stakeholders to craft and deliver sophisticated visualizations and analytic solutions Your dedication to detail and passion for empowering others will be instrumental as you work with various teams to meet user specifications and operational needsPosition ResponsibilitiesKey Areas of ResponsibilityDevelopmentmiddot Engage Stakeholders and end users to define data requirement and goalsmiddot Lead discussions with a team of varying stakeholders to identify functional requirements and develop system specificationsmiddot Design and develop interactive dashboards ensuring technical and visual considerationsData Governancemiddot Recommend data structures that optimize analytical applicationsmiddot Communicate data structure changes effectively to the data governance teammiddot Perform data modeling and utilize data preparation tools for profiling and transformationsmiddot Uphold data governance processes and integration standardsBusinessmiddot Translate business needs into actionable visualizations for stakeholdersmiddot Demonstrate understanding of healthcare terms processes and Epic applicationsBest Practicesmiddot Provide guidance on Digital Strategy development based on industry best practicesmiddot Ensure consistency in analytics design and approach across supported areasmiddot Adhere to visual design principles and maintain documentation standardsUser Communitymiddot Offer technical support and mentorship for self service initiatives middot Participate in User Community events and provide end user trainingmiddot Create content for repeatable processes and end user training materialsSupportmiddot Ensure smooth operation of production environments and handle tickets promptlymiddot Maintain clear communication with customers documenting all activity related to ticketsmiddot Provide ad hoc data analysis and support to business functions as neededPerform other related duties as requiredWorking RelationshipsThis Job Reports To Job Title ITS Digital Services ManagerWork where every moment mattersEvery day over Hartford HealthCare colleagues come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare networkThe creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole rather than a single member organizationWith the creation of our new umbrella organization we now have our own identity with a unique payroll benefits performance management system service recognition programs and other common practices across the systemPosition SummaryThe HHC Digital Reporting Analyst plays a pivotal role in our team under the direction of the ITS Digital Services Director You will spearhead the design build testing implementation training and support of operational and analytical solutions ensuring our healthcare services maintain the highest standards of efficiency and patient care As a key member of our Digital Solutions team youll collaborate closely with stakeholders to craft and deliver sophisticated visualizations and analytic solutions Your dedication to detail and passion for empowering others will be instrumental as you work with various teams to meet user specifications and operational needsPosition ResponsibilitiesKey Areas of ResponsibilityDevelopmentmiddot Engage Stakeholders and end users to define data requirement and goalsmiddot Lead discussions with a team of varying stakeholders to identify functional requirements and develop system specificationsmiddot Design and develop interactive dashboards ensuring technical and visual considerationsData Governancemiddot Recommend data structures that optimize analytical applicationsmiddot Communicate data structure changes effectively to the data governance teammiddot Perform data modeling and utilize data preparation tools for profiling and transformationsmiddot Uphold data governance processes and integration standardsBusinessmiddot Translate business needs into actionable visualizations for stakeholdersmiddot Demonstrate understanding of healthcare terms processes and Epic applicationsBest Practicesmiddot Provide guidance on Digital Strategy development based on industry best practicesmiddot Ensure consistency in analytics design and approach across supported areasmiddot Adhere to visual design principles and maintain documentation standardsUser Communitymiddot Offer technical support and mentorship for self service initiatives middot Participate in User Community events and provide end user trainingmiddot Create content for repeatable processes and end user training materialsSupportmiddot Ensure smooth operation of production environments and handle tickets promptlymiddot Maintain clear communication with customers documenting all activity related to ticketsmiddot Provide ad hoc data analysis and support to business functions as neededPerform other related duties as requiredWorking RelationshipsThis Job Reports To Job Title ITS Digital Services ManagerEducationmiddot Bachelorrsquos degree in management information systems Analytics Informatics Health Administration or related fieldExperiencemiddot Minimum Proven experience with Epic Reporting Features and Tableau in a large healthcare system Google Analytics certificate or demonstrated experience and skills years experience requiredmiddot Preferred years experience preferredLicensure Certification Registrationmiddot Certified and experienced in Epic Reporting and ApplicationKnowledge Skills and Ability Requirementsmiddot Proficient in Epic Reporting Tools Workbench Radar Slicer Dicer etcmiddot Expertise in statistical analysis and leveraging advanced analytic toolsmiddot Familiarity with cloud based platforms like Google and related toolsmiddot Proficiency in SQL particularly Oracle PLSQL and T SQLmiddot Familiarity with Python and Tableaursquos suite of APIs is a plusWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducationmiddot Bachelorrsquos degree in management information systems Analytics Informatics Health Administration or related fieldExperiencemiddot Minimum Proven experience with Epic Reporting Features and Tableau in a large healthcare system Google Analytics certificate or demonstrated experience and skills years experience requiredmiddot Preferred years experience preferredLicensure Certification Registrationmiddot Certified and experienced in Epic Reporting and ApplicationKnowledge Skills and Ability Requirementsmiddot Proficient in Epic Reporting Tools Workbench Radar Slicer Dicer etcmiddot Expertise in statistical analysis and leveraging advanced analytic toolsmiddot Familiarity with cloud based platforms like Google and related toolsmiddot Proficiency in SQL particularly Oracle PLSQL and T SQLmiddot Familiarity with Python and Tableaursquos suite of APIs is a plusWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment