Bangalore, India
23 hours ago
Digital Service Analyst I
Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 12,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Additionally, in 2024 we were awarded the Gallup Exceptional Workplace Award, which recognizes the most engaged workplace cultures in the world.

Job Scope

Allegion India is a center partnering with the global engineering and technology capabilities of Allegion, PLC with teams spanning various IT and engineering disciplines including mechanical product, electrified product, firmware, software, quality assurance, and more.  The Digital Services Analyst collaborates with several of these teams and offers digital services that support data science, software engineering, and testing of the software products under Allegion’s Overtur brand.  The services include standardization of data / cleaning of data, data analysis and governance, and even manual testing of software or models.  Exact services provided / responsibilities of the role may shift as business needs change.

Key Responsibilities

Map non-standardized data tables into system’s required data structure.Link database records to the location where they are graphically represented within documents.Analyze, interpret, and record data represented graphically within document images in a standardized manner.Classify / label data points as required for training Computer Vision and other A.I. technologies.Conduct quality assurance review processes within the team.Maintain training data for Artificial Intelligence as data standards change.User Acceptance Testing: Follow written test criteria for new features to ensure Product Owner’s acceptance criteria is met for a given feature.Manual Regression Testing: Simulate user workflows in various test scenarios to ensure existing system functionality is not broken by new features.

Required Qualifications & Experience

4-6 years’ experience.Bachelor’s degree required. MCA/BCA or other technical degree preferred.Basic understanding of quality assurance and manual software testing principles preferred.Excellent logical analysis and critical thinking skills.Periodic flexibility in work hours as required to meet customer expectations.Excellent ability to communicate verbally using English.Ability to write basic reports, business correspondence, and documents using proper English.Ability to solve practical problems in a manner that challenges the status quo for continued improvement.Self-motivated, takes initiative with excellent time management skills.Great attention to detail. Careful, with high regard for excellence.Excellent interpersonal skills and ability to work in cross-team collaboration. Deals with conflict and stress in a mature and productive manner.We Celebrate Who We Are! 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer

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