**Digital Services Coordinator** **Description** Textron Specialized Vehicles Inc\. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side\-by\-sides, all\-terrain vehicles, professional turf\-care equipment, and ground support equipment\. Textron Specialized Vehicles markets products under several different brands\. Its vehicles are found in environments ranging from golf courses to factories, airports to planned communities, and theme parks to hunting preserves\. Responsibilities: * Perform day to day activities of creating/changing products and accounts, including updating tax exempt statuses in Shop Sites * Update and manage marketing & business requests in Shop Sites such as banners, graphics, and promotions * Review and correct daily errors between Commerce Sites and ERP systems, including maintaining logs of issues, resolutions, and communications for root cause analysis * Perform monthly audits of product, content, and pricing for catalogs on the commerce site for accuracy by communicating with other departments and correcting discrepancies as needed to ensure accuracy of product catalog * Facilitate cross\-functional meetings to review, log, and follow\-up on common errors, issues, and complaints allowing for a seamless continuous improvement plan to be developed and implemented * Assist with testing of any changes to the digital environment * Identify areas for process improvements to ensure a seamless customer service experience * Support operations as needed to ensure systems and all interfaces are meeting customer requirements * Maintain documentation of existing and new process * Perform training to other users as required **Qualifications** + Education: Associates Degree in Business, Communications, Marketing, or related field required + Years of Experience: 2 or more years of marketing/communications and/or customer service and ecommerce experience required + Software Knowledge: Comprehensive knowledge of Microsoft Office applications \(Word, PowerPoint,Excel\) **EEO Statement** Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law\. **Recruiting Company:** Textron Specialized Vehicles **Primary Location:** US-Georgia-Augusta **Job Function:** Marketing **Schedule:** Full-time **Job Level:** Individual Contributor **Job Type:** Standard **Shift:** First Shift **Job Posting:** 02/07/2025, 10:00:05 AM **Job Number:** 330335