We are seeking a dynamic and experienced Digital Solutions Lead to join our MMB team in Bangkok. The ideal candidate will be responsible for leading the development and implementation of digital solutions that align with our strategic objectives. This role requires a blend of consulting skills, technical knowledge, project management skills, and stakeholder t skills.

This position is part of Thailand Mercer Marsh Benefits, and will be based Bangkok, Thailand office, reporting into Mercer Marsh Benefits Leader.

The Digital Solutions acts as benefit technology consultant for MMB responsible for benefits management technology implementation as well as, lead the new system design, build, and execution of various new benefit management solutions

Digital Solutions will be tasked with leading in existing digital solutions implementation project with various clients in various industries as well as co-developing new local digital solutions related but not limited to benefit management. Digital solutions will work closely with MMB’s global digital solutions team and operation hub to ensure client’s requirements are met and within timely manner.  Also, you will need to manage stakeholders in the project to ensure that we can deliver the solutions smoothly.

We will count on you to:

The opportunity to work and learn from a team that is implementing digital solutions within Marsh and affiliates

Work with a team that strive to continually challenge the status quo, innovate, and create meaningful change within the organization, that directly translates into designing and delivering best in class solutions for Marsh clients

Excellent training and development with ongoing career opportunities, and continuing education support

Leadership: Lead the digital solutions, providing guidance and mentorship to colleges while fostering a collaborative and innovative work environment.

Strategy Development: Collaborate with senior leadership to define the digital solutions strategy and roadmap, ensuring alignment with overall business goals.

Project Management: Oversee the planning, execution, and delivery of digital projects, ensuring they are completed on time, within scope, and within budget.

Client Engagement: Work closely with clients to understand their needs and challenges, providing tailored digital solutions that enhance their business operations.

Technology Integration: Evaluate and implement new technologies and tools that improve efficiency and effectiveness in delivering digital solutions.

Performance Measurement: Establish key performance indicators (KPIs) to measure the success of digital initiatives and continuously improve processes based on data-driven insights.

Stakeholder Management: Communicate project status, risks, and opportunities to stakeholders, ensuring transparency and alignment throughout the project lifecycle.

What you need to have: 

Bachelor’s degree in Business Administration, Computer Science, Information Technology,or a related field. A Master’s degree is a plus.

8+ years of experience in digital solutions, project management, or a related field, preferably within a consulting or professional services environment.

Strong understanding of digital technologies, including cloud computing, data analytics, and software development.

Proven experience in leading cross-functional teams and managing complex projects.

Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.

Strong analytical and problem-solving skills, with a focus on delivering results.

Proficiency in both English and Thai.

What makes you stand out:

Experience in digital / system implementation

Possess a background and knowledge in insurance and/or employee benefits

Experience working with portfolio instruments

Experience with software development / implementation; Microsoft Azure cloud technology, AI implementation, API integrations and RPA integrations

Global initiative experience

Why join our team:

Competitive salary and benefits package.

Opportunities for professional development and career advancement.

A dynamic and inclusive work environment that values diversity and innovation.

The chance to work with a talented team on impactful projects that drive business success

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.