Why SoftwareOne? SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en The role As a Digital Workplace Consultant, you will play a pivotal role in guiding our clients through their digital transformation journey within the Microsoft ecosystem. Improving your expertise in Microsoft Identity, Exchange Online, SharePoint Online, and Microsoft 365 Collaboration, you will provide strategic mentorship, technical solutions, and standard processes to optimize our clients' digital workplace environments. We provide Global and Local services committed to Adoption and Managing Change, delivered by our team of Change Management Consultants. Accurate knowledge transfer is a significant part of any ACM project but should be provided by professional trainers with appropriate didactic qualifications. These customized training needs to be planned, coordinated, and adequate trainer resources booked. The Adoption&Change Management Training Project Coordinator is responsible for accurately planning these trainings, webinars, or online sessions and ensuring delivery with high quality. Another critical part of cross team partnership requirement would require the consultant to work with Presales consultants, help them translate business requirements to technical requirements and help them scope technically complicated problem projects and drive it towards and scope strict statement of projects in your expertise. What we need to see from you Adoption and Change Management: Support and advice customers on the subjects of training services. Interface function for customers, trainers and internal ACM teams within the projects Support sales teams in various countries in the pre-sales phase in identifying suitable training formats for dedicated customer projects Coordination and close collaboration with the responsible ACM members Handle the training delivery process from order entry to invoice Planning and implementation of training projects Organization and managing of trainings of various formats Resource management and resource planning Quality management Continuous improvement and further development of processes and tools. Microsoft Copilot Integration and Enablement: Develop training and enablement programs for Microsoft Copilot, focusing on key use cases for various departments. Facilitate hands-on workshops, demos, and training sessions to build confidence in AI-driven solutions. Gather user feedback and address concerns to ensure a positive experience and smooth adoption of Copilot. Customize training materials and resources to meet the unique needs of diverse teams and user skill levels. Stakeholder Engagement and Communication: Act as a primary point of contact for stakeholders, keeping them informed and engaged throughout the change process. Create clear and compelling communication plans to promote awareness, excitement, and understanding of new tools. Regularly report on adoption metrics, usage insights, and ongoing success stories to leadership and stakeholders. Provide regular updates to management on adoption progress, challenges, and opportunities for further enhancement Technical Experience : A degree or equivalent experience in business administration. Knowledge and experience in the training area are helpful. Basic knowledge about M365 technology – being able to work with M365 applications. Job Function Software & Cloud Services Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.