Join JPMorgan Chase in redefining workplace dining at our iconic new global headquarters. As the Director of Employee Dining Strategy, you'll be at the forefront of creating a dynamic and engaging dining environment for our employees and visitors. Be part of a team that values innovation, collaboration, and excellence.

As a Dining Manager in our Amenity Services team ,you will oversee the multi-concept food hall operation at 270 Park Avenue, ensuring exceptional service and innovation. This senior role involves collaboration with vendor partners, amenity services leaders, and corporate teams to deliver outstanding dining experiences. The director will manage supplier performance, drive digital dining innovations, and ensure compliance with health and safety standards. With a focus on financial performance and consumer insights, the director will continuously refine dining offerings to align with market trends and employee preferences.The director will collaborate with vendor partners, amenity services leaders, and various corporate teams to ensure seamless integration of dining services with the overall employee experience.

Job Responsibilities:

Develop and implement strategies for a multi-concept food hall, including chef-driven and branded concepts. Oversee vendor operations and maintain branding standards. Implement KPIs to track vendor performance and ensure healthy dining standards. Drive digital dining innovation and conduct market reviews. Gather consumer insights and provide tailored menu guidance. Develop and manage budgets, partnering with finance for analysis. Ensure compliance with risk and sanitation guidelines.

Required Qualifications capabilities and skills:

Bachelor’s degree preferred. 10+ years of relevant food service experience. Strong client focus and excellent communication skills. Business management and analytical skills. Experience in vendor team management and multi-unit operations. Proficiency in Microsoft Office Suite.

Preferred Qualifications capabilities and skills:

Experience in a financial institution environment. Long-term program strategy development. Project management expertise. Technology integration experience (e.g., digital tools, mobile ordering).