We’re looking for a dedicated Dining Server to join our dynamic team at The Village at Rockville! Are you a friendly and enthusiastic individual with a passion for providing exceptional customer service? Do you thrive in a team environment and enjoy making a positive impact on others’ dining experiences? At The Village at Rockville, we believe that mealtime is more than just eating; it’s an experience that brings comfort, joy, and nourishment to our residents, guests and team members. Our dining services team is committed to creating a warm and welcoming atmosphere where every meal is an opportunity to enhance the well-being of those we serve. We believe that every meal is an opportunity to create connections and foster well-being. As a Dining Server, you’ll play a crucial role in delivering outstanding dining experiences for our patients and their families. This position requires a customer service-oriented mindset, excellent teamwork skills, and the ability to actively listen to our guests’ needs. Responsibilities: + Greet residents and visitors with warmth and enthusiasm, creating a welcoming dining atmosphere + Take meal orders accurately, ensuring that dietary restrictions and preferences are respected + Serve meals promptly and courteously, paying attention to presentation and quality + Actively listen to residents feedback and requests, responding with empathy and professionalism + Collaborate with kitchen staff and fellow servers to ensure smooth meal service + Maintain cleanliness and organization in the dining area, including setting and clearing tables + Assist in the preparation of dining areas for special events or celebrations + Provide information about menu items, including ingredients and preparation methods Requirements + High school diploma or equivalent preferred + Previous experience in food service or customer service roles is a plus + Strong interpersonal skills with a friendly and approachable demeanor + Excellent active listening skills to understand and respond to patient needs + Ability to work effectively as part of a team in a fast-paced environment + Flexibility to work various shifts, including evenings and weekends + Basic knowledge of food safety practices is preferred + A genuine passion for providing exceptional customer service that enhances the dining experience + Strong teamwork skills that contribute to a positive work environment + An active listener who values patient feedback and strives for continuous improvement + A proactive attitude that anticipates needs and enhances guest satisfaction Benefits National Lutheran Communities & Services is purposeful in embracing a diverse and inclusive culture where everyone can be their authentic self. We also offer a variety of benefits and perks that help promote work-life balance, such as: + Competitive salary + Next day pay + Up to $4,000 in tuition reimbursement annually + Qualified employer for Public Service Loan Forgiveness (PSLF) + Earn up to 5 Weeks of PTO in your first year + 403(B) retirement plan with employer matching + Medical, dental, and vision plans + Life and disability insurance (employer paid) + Pet insurance + Team member recognition program + Discounted team member meals + Opportunities for career development Job Type: Full-time Salary: $16.75 - $18.50 per hour based on experience.