Client Reference Code: 2025-47067

Experienced with billing and business systems? Able to pivot to deliver innovative solutions using the latest technological tools? Data-driven, analytical, and collaborative? If so, you could find a home on the Billing Strategy & Design team at Spectrum.

At Spectrum we keep more than 32 million customers connected across our 41-state footprint. Our team provides customers with easy-to-understand bills across all their telecom services including Mobile, Internet, and Cable, and whenever new promotions, or products are released. By leveraging innovation in billing technology, our Billing Strategy & Design team helps deliver the exceptional services and experiences Spectrum is known for.
is known for.

BE PART OF THE CONNECTION 

As a Director, Billing Solutions on the Billing Strategy & Design team, you are responsible for strategic leadership of billing operations professionals who use current technology to maximize effectiveness and accuracy of existing systems. You will lead the planning and establish long-term strategic initiatives to ensure integration of current and future technologies.

WHAT OUR DIRECTOR OF BILLING SOLUTIONS ENJOY MOST

Leading teams who are responsible for the development of solutions to complex billing problems and works with system designers to integrate these solutions with the existing systemsLeading the planning and implementing long-term strategic initiatives to ensure integration of current and future technologiesAdvising on methods to improve business processes and billing related changesLeading the billing and workforce management enhancement efforts to include associated applications to support the long term and operational needs of the Residential, Commercial and other businessesEnsuring the team monitors and analyzes the operation of systems to ensure the effective delivery of billing information

On a given day you’ll manage a diverse scope of projects where analysis of a situation or data requires evaluation of many factors, including current business trends. You’ll thrive in this role if you have a passion for leadership and can manage multiple projects simultaneously.

WHAT YOU’LL BRING TO SPECTRUM 

Required Qualifications

Experience: Managing complex programs or projects: 8 years or more; Management experience: 5 years or moreEducation: Bachelor’s degree in engineering, technical, or related field, or equivalent experienceSkills: Working knowledge of Process ManagementAbilities: Define key performance indicators/metrics; analyze & interpret data; document, and deliver data-driven presentations; supervise and motivate others; develop strong working relationships with peers and project members; conduct risk assessments and develop risk elimination or mitigation plansTravel Ability: Minimal travel required

Preferred Qualifications

Telecommunications experience preferred

SPECTRUM CONNECTS YOU TO MORE 

Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyLearning Culture: We invest in your learning, and provide paid training and coaching to help you succeedSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards:See all the ways we invest in you—at work and in life  

Apply now, connect a friend to this opportunity or sign up for job alerts! 

Job Code : CBI725

2025-47067
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13526 Business Unit: Customer Operations Zip Code: 63043

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.