Client Reference Code: 2025-49112

Responsible for implementing and managing human resources policies and programs in the areas of recruitment, employment, employee relations, and equal opportunity employment in compliance with government regulations and company goals. Partner with Leadership to support and implement effective short and long term strategies to attain organizational objectives. Combines HR mastery and industry knowledge to appropriately evaluate and resolve complex HR issues within a fast paced and changing business environment. Manage a large and geographically dispersed employee base.

Oversee all aspects of employee relations; ensure Company policies are administered fairly and consistently. Provide consultative support to managers and supervisorsEnsure legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADAAA to minimize risk/exposure to the company Provide guidance to ensure the integrity of the performance management program and the development of employeesPartner with respective client group in order to understand the business challenges and to ensure effective and timely HR supportManage organizational changeOversee recruiting and staffing process ensuring compliance with EEO, FCC and Affirmative Action; design and implement employee retention strategiesOversee timely and accurate payroll processing and commission reportingConduct employee investigations and oversee all escalated employee issues, including ethics point reportsEstablish local procedures to ensure compliance with Company and regulatory agency requirementsHire, train and manage performance and development of direct reportsOversee Human Resources communicationsParticipate in enterprise wide taskforce initiativesMonitor processes and ensure accurate maintenance of employee files and HRIS databaseReview and oversee unemployment and workers compensation claimsPossess comprehensive knowledge of employee benefit programs, and oversee annual enrollmentParticipate in budget planning and manage departmental expenses Manage Labor Relations Programs, coordinate and participate in Labor Relations Negotiations as neededMay support Merger and Acquisition activity working closely with other functional areasPerform other duties as required

Required Skills/Abilities and Knowledge

Ability to communicate orally and in writing in a clear and straightforward mannerAbility to communicate effectively with executive management and company personnelAbility to effectively delegate and develop team membersAbility to effectively plan/manage/lead projectsAbility to supervise the work of othersAbility to mentor, develop and motivate team members to the success of the department and business.Ability to deal with the public in a professional mannerAbility to maintain confidentiality of informationAbility to make decisions and solve problems while working under pressureDemonstrated PC skills and MS Office skillsAbility to prioritize and organize effectivelyAbility to show judgment and initiative and to accomplish job dutiesAbility to work independentlyDemonstrated Business Acumen Demonstrated negotiating skillsAbility to analyze and interpret data in order to build a business case Expert knowledge of local, state and federal employment laws and proceduresExpert knowledge of recruitment trends and technologiesExpert knowledge of wage and hour lawsExpert project management skillsDemonstrated communication skills including public speakingExpert knowledge of staffing and employment practicesExpert knowledge of employee relation's procedures and applicable lawDemonstrated knowledge of broadband services industry/subscription based business model

Required Education

Bachelor's degree in human resources, business, or organizational behavior or related field

Required Related Work Experience and Number of Years

Human Resource Generalist experience in a single or multi-locations environment - 8-10 Management experience - 5+ or relevant HR experience

Preferred Education

Master’s Degree Preferred Certifications for Human Resource Professionals (PHR, SPHR) preferred

Job Code : HGN720

2025-49112
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13532 Business Unit: Field Operations Zip Code: 30096

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