Are you a problem solver with a technical aptitude? Would you excel in a collaborative team environment with camaraderie and support? Want to develop professionally through defined career paths? If so, you’ll excel as part of the Field Operations (Field Ops) business unit at Spectrum. 

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Field Ops teams operate on the ground and on the move, in both small towns and big cities, to deliver high-quality communications and entertainment products to our customers. We play an essential, visible role in keeping these communities connected by installing, maintaining and troubleshooting to optimize the performance and reliability of our network. 

BE PART OF THE CONNECTION 

As a Director of Operational Analytics, you manage reporting activity for the overall Field Operations organization, providing direct operational analytics support to Corporate Field Operations group. You will be responsible for supporting the operational performance through ownership of ops and performance analysis, trending, forecasting and business impact analysis. The Director of Operational Analysis ensures consistency in analytical processes and adherence to established evaluation and measurement methodologies across the Field Ops Organization. 

WHAT OPERATIONAL ANALYTICS DIRECTORS ENJOY MOST  

Collaborating with internal teams and departments  Translating data and metrics into performance improvement solutions Working in an analytic based role  

WHAT YOU’LL BRING TO SPECTRUM 

Required Qualifications 

Experience: Quantitative or operational analysis experience (8-10 years), management/leadership experience (5+ years) Education: Bachelor´s degree in Business, Statistics, Math, Economics or related field, equivalent training, education and experience Technical Skills: MS Office applications, data analysis, reporting systems Skills: Communication, problem-solving, analytical, organization, leadership   

SPECTRUM CONNECTS YOU TO MORE 

Unique Work: No two days are ever the same as you spend most of your time getting to talk to people from all over the United States. Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company. Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career. Competitive Pay: Our workforce is key to our long-term success and we’re proud to invest in them. That’s why our employees earn at least 3X the federal minimum wage. Total Rewards:See all the ways we invest in you—at work and in life 

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TDA700 2024-40079 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2024-09-27 12:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $124,000.00 and $220,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of compensation such as bonuses.



Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.