**Description** Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines. Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work? **Department: Medicine** **Division: Geriatrics** **Entity: Clinical Practice of the University of Pennsylvania Healthcare System** **Location: 3400 Spruce Street, Philadelphia** **Hours: Per departmental Needs** **Summary:** Responsible for working with the Division Chief as administrative and business partner. Provides divisional administrative leadership for faculty practice operations and finance. Provides strategic direction for ambulatory operations and divisional finances, ensuring the accomplishment of divisional goals and objectives. Responsible for oversight and general management for the Division comprised are comprised of 22 total faculty, 4 fellows in training, and approximately 46 clinical/research staff, annual clinical and research expenditures of $ 3.5 million, and over 22,000 patient visits annually. The DDA directly supervises (1) the Division’s grants management team, including a Grants Manager and a Payroll and HR Manager, as well as a team that is embedded within the Department of Medicine and responsible for HR activities for the Division, (2) divisional administrative staff that currently total 5 across the division. Responsible for operational leadership for Models of Care related to the Transformation of Comprehensive Primary Care for 2 Outpatient practices and 1 Home Care Primary Care Practice. Provides administrative leadership for efficient use of provider resources in 2 Nursing homes, , 1 Inpatient Unit for the elderly and 2 Inpatient consult services. Through these activities the DDA is responsible for integrating the financial stewardship of the Division’s Health System and University operations. The DDA provides works alongside Chief to provide direction on strategic initiatives such as quality targets, growth opportunities, marketing, IT prioritization, access initiatives, and various areas of focused improvement by the health system in both the ambulatory and acute care setting. **Responsibilities:** **Faculty Practice Administration:** 1. Advise the Division Chief of relevant issues and governance, including operational problems/policies and faculty issues including UPHS and PSOM. Provide support to the Chief, including offering resolutions and recommending changes, drafting responses to requests for information, and representing the Chief in discussions with faculty or departmental meetings. Includes developing and supporting faculty, enhancing social engagement as well as academic achievements. Facilitate rapid recruitment processes and support transparency in analytics and documentation. 2. Work alongside the Division Chief, Vice Chief of Clinical Affairs, and clinical leaders to chart the course of programs, program improvement, and program effectiveness provide strong project management for divisional initiatives. Align priorities, build support, encourage transparency and inclusiveness, and garner needed resources to execute and achieve priorities. 3. Oversees administrative aspects of faculty recruitment including requests to recruit, enhance diversity, aligning financial support, and timely execution of offers to candidates. Assures faculty are on-boarded effectively within their subspecialty program with requisite licensures and credentialing obtained. Works closely with the Manager of Faculty Affairs to align and maintain faculty academic plans. 4. Drive faculty engagement by working with faculty and meeting with senior faculty leaders on an as-needed basis to develop programs, enhance mentoring, explain incentives, effort, productivity, salary allocation, increase requests, compliance issues, etc. 5. Oversee the provision of data to individual faculty and managers, including volume statistics, billing statistics, incentives, productivity measures, research funding, research proposals submitted, and publications. 6. Administer the faculty compensation and incentive plans and programs with attention to equity and transparency. Continue to evaluate faculty compensation models to align with Divisional priorities. **Budget/Fiscal/ Revenue Cycle Management** 1. Direct and manage Divisional financial and revenue cycle operations. 2. Create, prepare, implement, control and monitor clinical and research budgets; responsible to explain budget variances; responsible to offset over expenditures from other budget categories. 3. Collaborate with the Chief to plan, strategize and develop policies and procedures to maximize the organizational and financial position of the Division. 4. Review, analyze, summarize and interpret financial data. Prepare analyses and reports that detail the Division’s financial position. Develop annual reports, financial spreadsheets and other required reports. Establish and maintain systems to manage financial and budgetary information. 5. Responsible for monthly review of financial statements; includes correcting errors, identifying alarming trends, allocating personnel to appropriate cost centers and monitoring staff FTE counts; includes renegotiations of contracts and standing blanket orders, as needed. 6. Work with Department of Medicine Finance office to initiate journal entries, expense and revenue transfers and correct allocation of shared module expenses. 7. Provide guidance and direction to payroll administrator for accurate allocation of expenses charged to the Clinical Practices of the University of Pennsylvania (CPUP) interfund. 8. Manage malpractice insurance, including ensuring receipt of face sheets for all faculty, accuracy of physician category codes and verification of correct billing from CPUP for faculty and fellows. 9. Prepare special reports as required; collect data, prepare report, and analyze statistics; includes reports to the SIC committee of UPHS regarding loss per FTE and productivity per FTE. 10. Calculate and submit clinical incentives for qualifying faculty. 11. Provide guidance and direction to payroll administrator for changes to faculty salaries between CPUP and University allocation. 12. Oversee performance of value-based care agreements and collaborate with Chief to evaluate appropriateness of alternative payment models **Clinical Operations** 1. Interpret Departmental policies, objectives, and procedures to guide administrative and managerial staff in the division at all sites to adhere to best practices. The DDA works through the Department’s Senior Director of Operations and Associate Director of Operations to assure practice capacity for programmatic needs and faculty experience. Further, the DDA maintains accountability for operational issues that impact the Division and its faculty. 2. Interact with administrative Directors in other departments, to collaborate on daily operations as needed and new initiatives to ensure optimization of provider experience and workflow. Work with the Chief to develop and interpret clinic and departmental policies, objectives and procedures. 3. Oversee initiatives pertaining to physician and clinic schedule utilization and management to enhance access to all patients, providing assistance as needed for underprivileged patients. 4. Provide guidance and assistance to optimize patient flow, utilization, and space design for clinical practices. 5. Working with the Department operations team, resolve problems related to the utilization of facilities, equipment, and supplies, including space allocation respond to requests for clinic facility improvements including construction, renovation, and purchase of equipment. 6. Monitor practice activities to ensure the cost-effectiveness of operations and high-quality health care for patients of all backgrounds and all accepted insurance providers. 7. Assist with developing and marketing new products and services; Interact with perioperative leadership to enhance quality and resolve inefficiencies 8. Works with DOM Research Administration to resolve problems related to utilization of facilities, equipment and supplies, including space allocation and space surveys related to clinical and research operations respectively. Assess staffing levels for adequacy of number and skill level of practice and research support staff; includes benchmarking practices against MGMA and UHC data. **Human Resources/Personnel** 1. Oversee personnel administration including staffing, compensation, and compliance with CPUP, Hospital, University, School, and Departmental policies. Interprets human resources institutional and departmental policies for faculty and staff provides guidance to managers with staffing issues, including disciplinary action. 2. Responsible for general human resources oversight provide guidance and direction to managers on posting, recruiting, advertising, hiring, job offers, salary scales, selection, and placement to optimize the fair and just recruitment of candidates of all racial, ethnic, and gender identity backgrounds. 3. Collaborate with the DOM Operations team with interviewing, selection, employment, development, discipline, evaluation, and management of administrative managers working with Medical Directors and staff leads. 4. Meet with business office staff members on an as needed basis to ensure open communications, provide adequate support structure and allow quick problem resolutions for clinical issues. **Research Oversight** 1. Coordinate with GIM University Business Administrator (BA), particularly with regard to the management of research business staff, research space management, grants management, and management of unfunded research. 2. In partnership with BA, oversee clinical research finances, and assist with clinical research space management. **Other** 1. Maintains professional affiliations and enhances professional development to keep pace with healthcare trends, including the MGMA and APA. 2. Maintains the strictest confidentiality. **Education or Equivalent Experience:** **Bachelor of Arts or Science (Required)** Education Specialization: Business Administration, Public Health, Healthcare Administration, Management, or equivalent preferred. **7+ years Healthcare administration, in a clinical environment, including 2 years staff management experience.** Master of Arts or Science Preferred We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law. REQNUMBER: 245875