Department:

Network Operations Planning

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Director Network Operations Planning (NOP) Delivery maintains responsibility for providing technical, functional, and strategic Leadership for IT investments within the Network Operations Control (NOC). This Director will work with many departments, vendors, and government agencies to ensure successful implementation of new efforts, tools, applications, and processes. The Director NOP Delivery is a strategic thinker and organized collaborator ready to bring innovation to Network Operations Planning. 

 

Additional details: 

The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.   

U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.   

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. 

Model the Southwest WayGuide and lead Team Members using SWA talent management practices to coach, develop, and engage EmployeesAdhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environmentInvest in Leadership and self-growth through participating in continuous learning and development

ResponsibilitiesResponsible for delivery of new products, product enhancements, as well as maintenance of existing productsLead Product Managers to have initiatives sized and provide input for economic prioritization based on the business case, and the Economic Framework and department prioritiesPrioritize and shepherd initiatives through portfolio prioritization as the Business Owner as outlined in the Safe methodologyCreate and articulate vision of future linked to Department and Company performance aspirations and set long-term vision and strategic planning for area of responsibilityImplement management strategies to effect high productivity through technical solutionsDevelop business cases to support the rationale and funding of an initiative, while partnering with key Operation Director Stakeholders. Participates in the evaluation, development, and recommendation of solutions specific to the NOCCultivate, support, and promote an organizational culture that provides for high performance, high morale, integrity, teamwork, and work-life balanceRecruit, develop, coach and retain individuals with skills, attitude, and experience necessary to enable the organization to meet commitmentsWork with stakeholders and subject matter experts to define the initiative value statement, the potential business benefits, a specific outcome hypothesis, the Minimum Viable Product (MVP)/Minimal Marketable Feature (MMF), the Cost of Delay (CoD), and business sponsorsMay perform other duties as directed by Leadership

Knowledge, Skills and AbilitiesKnowledge of agile product development concepts from product management point of viewKnowledge of business management principles involved in strategic planning, resource allocation, human resource modeling, Leadership technique, production methods, and coordination of people and resourceKnowledge of project methods, processes, tools and best Leadership practicesSkilled in written and verbal communication including the ability to communicate complex issues in a structured and concise mannerSkilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsSkilled in evaluating business problems and translating them into innovative products and solutionsAbility to think strategically and understand the relationship between current actions and future consequencesAbility to build strong relationships and influences Leadership, Architects and others stakeholders to convert solutions into realizable business valueAbility to communicate clearly and drive high level of focus and excellenceAbility to work with Leadership to successfully convey Epic intent along with potential benefits and acceptance criteriaAbility to work well with others as part of a Team; professionally interact with other departments, labor groups, and the public; and have the ability to perform well in a fast-paced environmentAbility to manage legal, compliance, and security aspects of the Product by collaborating across the enterpriseEducationRequired: High School Diploma or GED

ExperienceDemonstrated experience in directly or indirectly leading team(s)Advanced level Business Acumen in functional areaSeasoned and specialized knowledge in:Progressive Product ManagementDirecting large development effortsBusiness and/or Information Technology environment, specially related to cross-functional teams

Licensing/CertificationN/A

Physical AbilitiesAbility to perform work duties from [limited space workstation/desk/office area] for extended periods of timeAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesMust be able to work extended hours and travel based on operational needs

Pay & Benefits:

Competitive market salary from $198,100.00 per year to $220,100 per year* depending on qualifications and experience. For eligible Leadership and individual

contributor roles, additional bonus opportunities are available and awarded at the

discretion of the company.

Benefits you’ll love:   

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible

dependents too) 

• Southwest will help fund your 401(k) retirement savings with Company

contributions up to 9.3% of your eligible earnings**

• Potential for annual ProfitSharing contribution in the Southwest Retirement

Savings Plan- when Southwest profits, you profit***

• Competitive health insurance for you and your eligible dependents (including

pets)

• Southwest offers health plan coverage options that start from the very first day of

employment. You will have 30 days to select and enroll in your health plan with

coverage retroactively available to your first day of employment.

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule

and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule

and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
01/01/2025