Northern Light Mercy Hospital

Department: Pharmacy - General

Position is located: Mercy Medical Office Building

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: 7:00 AM to 5:30 PM

Summary:

Responsible for planning, organizing and directing the overall operation of the Pharmaceutical Services Department; ensures compliance with patient care quality standards as it relates to the care provided to all age groups of patients ranging from newborns to the elderly; directs and controls the purchase and inventory maintenance of pharmaceuticals and related substances and supplies; participates in the department’s planning, revenue analysis, budgeting, education and human resources activities; responsible for licensure of staff and department.

Responsibilities:

Works with hospital administration on planning, organizing and directing pharmacy operations and ensuring compliance with all local, state and federal regulations.Monitors activities of the Pharmaceutical Services Department and takes appropriate action as necessary to ensure efficient and effective operation.Works closely with the nursing and medical staffs and other clinical department managers in addressing pharmaceutical services issues as they are related to the services provided to all patients ranging from the newborn to the elderly. Understands that there are dosage variations between newborns, pediatrics, adolescents, adults and geriatrics and knows where to find appropriate information.Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.Provides clinical pharmacy support services including discharge counseling, pharmacy to dose services, pain consults, etc.Directs and controls the purchase and inventory maintenance of pharmaceuticals.Oversees the storage and distribution of all pharmaceutical items in departmental and patient care locations.Directs and participates in the development/revision, implementation and communication of policies, guidelines and standards for the Pharmaceutical Services Department in accordance with the hospital’s policies and Joint Commission standards.Directs and participates in the human resources management function for the department by coordinating the selection, promotion, orientation and performance appraisal processes.Coordinates the department’s in-service training.Attends and participates on hospital and system wide committees such as the Pharmacy and Therapeutics Committee, Formulary Management Committee, QCC, Department Manager’s Meeting, Combined Committee, Medical Staff Committee, eQuest, MPSI UG, MDUG, and Decision Support.Provides coverage as a staff pharmacist for the department, as necessary.Prepares department budget for personnel, operating expenses and capital equipment. Responsible for fiscal operation of the department.Works in the community to bring positive attention to the effective patient care that the hospital provides.Maintains a system of records in accordance with hospital policy for recording patient charges as well as maintaining adequate controls over requisitioning and dispensing of pharmaceuticals.Maintains formularies, information resources and references for preparations.Responsible for the implementation, monitoring and evaluation of performance improvement and PI activities assigned to the Pharmaceutical Services Department.Defines problems, collects data, establishes facts and draws valid conclusions.Interprets an extensive variety of technical instructions and deal with several abstract variables.Applies mathematical operations to such tasks as dosage calculations, formulation of pharmaceutical preparations and data analysis.Reads, analyzes and interprets pharmacy-related journals.Responds to common inquiries or complaints from customers, regulatory agencies or members of the hospital staff.Effectively communicates information to management, medical staff, and hospital staff.Ensure that the department environment is free from recognized hazards that create a risk of injury to healthcare workers, patients, and/or visitors.Support and facilitate openand non-punitive communication between healthcare workers, patients, and families regarding clinical and environmental safety on their unit and when interfacing with other units, groups, and individuals.Support and facilitate employee and non-employee healthcare workers in reporting and directly addressing patient and environmental safety concerns.

Other Information:

Competencies and Skills

Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit. Develops Self and Others:Takes responsibility for engaging in professional self-development activities and programs. Strives to gain insight into their own values, strengths and weaknesses, interests and ambitions and takes action in order to enhance competencies and skills when possible. As a leader, encourages and guides employees towards growth opportunities to enhance performance and help them reach goals. Reviews and analyzes employees' strengths and weaknesses to distinguish their talents and development needs, and to ensure they are enhanced appropriately. Exercises Sound Judgment & Decision Making: Understands and processes complex information, which allows for appropriate and accountable conclusions. Does not react too quickly or slowly. Balances facts, goals, and potential approaches taking the appropriate criteria into account. Makes active decisions and commits oneself by communicating confidently and respectfully.Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.Resolves Conflict: Promptly acts to find alternatives/solutions when team members disagree. Addresses issues in a direct, honest, and appropriate manner. Handles conflicting interests diplomatically and helps to solve them. Transforms difficult situations into teachable moments using respect and accountability .

Credentials

Required Registered Pharmacist

Education

Required Bachelor's Degree

Working Conditions

Work with computers, typing, reading or writing. Lifting, moving and loading less than 20 pounds. Prolonged periods of standing. Prolonged periods of walking.