Job Title Director, ACE - Academic Support Agency Texas A&M International University Department ACE - Academic Support Proposed Minimum Salary $5,416.67 monthly Job Location Laredo, Texas Job Type Staff Job Description Job Summary The Director, ACE Academic Support, reporting to the Dean, University College and under general direction, maintains responsibility for the overall management and direction of student academic support services including supplemental instruction, tutoring, mentoring and other services that provide academic support to the students. Essential Duties and Responsibilities + Establish the direction, goals, agendas, implementation strategies, and policies of departments. + Develop short and long-range goals and strategic plans to ensure the continuance of quality programs and facilities. Enhances the development of new programs and services to meet customer needs. + Oversee departmental leadership team. + Direct the efforts of and supervises departmental staff, setting performance standards and accountabilities. + Ensure that programs, activities, and services comply with University, State, and Federal regulations. + Administer the budget and oversee fiscal operations of departments. + Develop and seek funding for departmental programs to promote department missions. + Oversee communications, promotions, and public relations for departments. + Assess departmental needs with regards to administrative space, equipment, computing resources, and personnel. + Serve on various University, division, and departmental committees and represents departments at various State and National associations. T his document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. ​Additional Responsibilities + Oversee and assess supplemental instruction across the University and develop policies and procedures to ensure effective supplemental instruction. + Supervise ACE supplemental instructors. + Oversee and assess ACE tutoring services and develop policies and procedures to ensure effective tutoring. + Oversee and assess the freshmen mentoring program and develops policies and procedures to ensure effective mentoring practices. Minimum Requirements + Education – Bachelor’s degree in applicable field. + Experience – Ten years of related experience in management. + Supervisory Experience - a minimum of 3 years’ supervisory experience in a related work environment. + An equivalent combination of education and experience may be considered. Preferred Education and Experience + Master’s degree from an accredited institution of higher education. + Two years of experience in a higher education environment including, but not limited to, advising, teaching, or facilitating student academic support services such as supplemental instruction, tutoring, or mentoring. Knowledge and Abilities Knowledge of: + Word processing, spreadsheet, and database applications. Ability to: + Multitask and work cooperatively with others. + Communicate clearly and effectively to ensure understanding. Licensing / Professional Certification – None. Physical Requirements – General Office Environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervision of Others + This position generally supervises employees. Other Requirements + Evening and weekend work may occasionally be required. + Position requires on campus, face-to-face interactions. + Position requires maintaining a regular schedule of attendance on campus and in the workplace. Salary: $65,000/annually INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application. You will not be able to make changes or add additional documents once you “Submit” the application materials. The software does not allow you to “Save” your application and return to complete the process at a later time. The page "My Experience" has an area provided under Resume/CV to drop or upload files. Be sure to include: + Resume + Cover Letter + 3 professional references and their full contact information + Unofficial transcripts Applications received by Texas A&M International University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check. Equal Opportunity/Affirmative Action/Veterans/Disability Employer.