We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** Reporting to the AVP Transformation and Operational Excellence, the Director Program Delivery is accountable for providing leadership, specialized advice and integration support to senior leaders, executive management and team members and related functional areas for assigned accountabilities. Reporting to the AVP, Transformation & Operational Excellence, this individual will be responsible leading and consulting on a range of projects and initiatives in support of the Administration executive committee, often on highly sensitive or complex strategic matters. _At CIBC we enable the work environment most optimal for you to thrive in your role._ _You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How you'll succeed** + **Administration SLT & Exco leader support and integration -** Scope, plan and lead the execution of special projects, which will often include preparing and presenting materials to Administration SLT, often with quick turnaround required. Act as the primary point of integration for the EVP and the Administration SLT. Manage highly sensitive and confidential materials involving regular interaction with senior executives across Administration **.** + **Strategic initiatives** - Lead the effective end-to-end delivery of key strategic programs, projects and process improvement initiatives that will drive the overall effectiveness of the function and/or help to deliver against Administration’s strategic objectives. + **People leadership** - Build, lead and coach an effective team that will add value and provide high quality execution of Administration strategy and deliverables across CIBC. Provide leadership and effective management of team members to influence employee commitment to the organization to the team and to their job. Manage resources effectively and efficiently for maximum benefit to the Legal group; and identifying and implementing process improvements to enhance business productivity. + **Cross-functional relationship** - Key relationships with a wide range of internal CIBC employees, teams and departments, including executives across Administration and the rest of CIBC, to motivate and influence across the organization to a common goal with or without direct authority. Partner with Administration SLT members and other team members in support of the management and identification of strategic priorities and initiatives. **Who you are** + **You have strong relationship management ,** with the ability to establish and build healthy working relations and partnerships with clients and peers. + **You act like an owner.** You thrive when you're empowered to take initiative, go above and beyond, and deliver results. You have in depth knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving problems. + **You connect with purpose** and have the ability to express yourself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure. You have strong relationship management skills with ability to work with a range of stakeholders with different levels of seniority and backgrounds. + **You have a high attention to detail and work with accuracy,** you have the ability to process information with high levels of accuracy and demonstrate excellent verbal and written communication, problem solving and analytical thinking skills. + **You're motivated by collective success.** You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. + **You embrace and advocate for change.** You continuously evolve your thinking and the way you work in order to deliver your best. + **You act like an owner.** You thrive when you're empowered to take initiative, go above and beyond, and deliver results. You have excellent documentation skills and demonstrate the ability to work independently with a high level of autonomy. + **You look beyond the moment.** You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible. + **Values matter to you** . You bring your real self to work and you live our values - trust, teamwork, and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 20th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience (CX), Leadership, Long Term Planning, Strategic Objectives, Waterfall Model At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.