• In support of TCHP leadership and reporting to the Executive Director, Primary Care and Ambulatory Operations, the Director (ED) will lead the execution all short and long range operational planning for the continued growth of our primary care network and primary care/ambulatory outpatient center (AOC) operations for the Network.

• Provide leadership to all primary care and AOC initiatives for their assigned region in coordination with the Medial Director and Executive Director as identified in the TCHHN Strategic Plan. The Director will oversee the effective implementation of a structure to carry out organizational initiatives and evaluate the outcomes. Responsible for collaborating with support departments in the development of capital and operating budgets for the AOC in their region.   

• In collaboration with the Executive Director and Hospital based service leaders the Director will develop structures and processes that ensure effective primary care and AOC daily operations that coordinate patient care through alignment of staff, physicians and ancillary departments.  Provide leadership to Practice Managers to direct day to day operations, identify improvement opportunities, monitor success, and provide professional development.

• Oversee coordination of all AOC operations for their assigned region in collaboration with specialty practice and hospital leadership.  Ensure that the AOC operations are efficient and effective and meet the needs of the practices within the building. Manage space utilization and allocation, improve vertical integration in the market, and coordinate daily operations and staffing to ensure operational efficiency.  

• Facilitate communication between Physicians and the TCHP Executive team to address physician concerns, assist in developing, implementing and managing operational initiatives, and ensure alignment with TCHP and TCH strategy.