Director, B2B and Demand Generation
Tillster
Title: Director, B2B and Demand Generation
About Tillster
Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
Position Overview:
As the Director of B2B at Tillster, You will serve as the strategic leader spearheading the development and implementation of our B2B strategy, with a focus on demand generation strategy.
Strategy, Design, Execution, and Measurement:Create programs that highlight Tillster and its core positioning, but which also align against competitive landscapeIdentify key customer groups and develop strategies appropriate to their roles in the buying processIn conjunction with leadership, develop key KPIs, with a focus on continuous improvementOversee the execution of demand generation campaigns for Tillster, ensuring precision and consistency across all materials and communications.Own the demand generation strategy for Tillster customers. Creating pipeline generation campaigns to drive new business wins, and cross-sell opportunities. Develop campaigns with a laser focus on ROI outcomes.Marketing Systems and Process Expertise:Evaluate and put into practice the best use case for marketing automation, CRM platforms, and other relevant technologies to optimize and streamline demand generation processes specific to Tillster's offerings.Implement and enhance marketing systems for efficient demand generation, lead generation, scoring, and nurturing tailored to the unique needs of targeted verticals and audiences.Enterprise Quick-Service Restaurant Market Penetration:Quick-Service Restaurant or Hospitality experience would be valuable, but not requiredCollaborate with product, sales, and leadership to articulate compelling value propositions for Tillster's commerce platform solutions.Manage strategy for events, tradeshows, sponsorships, webinars, and client summitsOversee content development to position Tillster as a leader in the marketplace. Content will include white papers, case studies, videos, marketing collateral, etc.Sales Development Strategy:Drive the Tillster sales development team to align demand generation efforts with sales priorities in the dynamic landscape of QSR commerce platforms.Establish and maintain strong communication channels between demand generation and Tillster sales teams to facilitate efficient lead handoff and conversion.Work with sales team for key training pieces that supplement the demand generation activitiesPublic Relations (PR) Management:Oversee Tillster's PR activities, ensuring strategic alignment with overall demand generation objectives and brand, product messaging.Develop and nurture relationships with media outlets, and key stakeholders to enhance Tillster's visibility and reputation.Oversee PR agency relationship to execute effective PR campaigns that align with demand generation efforts.Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Pay and Benefits (USA)Expected base salary range $125,000 - $150,000. Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan.Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.Holidays: The company observes ten (10) paid holidays per calendar year.Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.Local Candidates Strongly Preferred
No Visa Sponsorship
Principals only – no Agencies or calls please
About Tillster
Tillster, headquartered in the USA, is the global leader in digital ordering and customer engagement solutions. For over a decade we have developed revolutionary self-service, ordering and payments solutions – for mobile, tablet, online, kiosk, call center, and more – creating personalized interactions based on consumer preferences, language, and currency. Our platform is compatible with 15+ unique POS systems, representing over 90% coverage in multi-unit restaurants. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions.
Our mission and passion are one in the same: Empower restaurants and consumers to engage and transact anywhere, anytime, and from any device - one consumer at a time, one order at a time, billions of times over. In doing so, together we are transforming e-commerce in restaurants and make the till grow for Tillster and our customers.
Position Overview:
As the Director of B2B at Tillster, You will serve as the strategic leader spearheading the development and implementation of our B2B strategy, with a focus on demand generation strategy.
Strategy, Design, Execution, and Measurement:Create programs that highlight Tillster and its core positioning, but which also align against competitive landscapeIdentify key customer groups and develop strategies appropriate to their roles in the buying processIn conjunction with leadership, develop key KPIs, with a focus on continuous improvementOversee the execution of demand generation campaigns for Tillster, ensuring precision and consistency across all materials and communications.Own the demand generation strategy for Tillster customers. Creating pipeline generation campaigns to drive new business wins, and cross-sell opportunities. Develop campaigns with a laser focus on ROI outcomes.Marketing Systems and Process Expertise:Evaluate and put into practice the best use case for marketing automation, CRM platforms, and other relevant technologies to optimize and streamline demand generation processes specific to Tillster's offerings.Implement and enhance marketing systems for efficient demand generation, lead generation, scoring, and nurturing tailored to the unique needs of targeted verticals and audiences.Enterprise Quick-Service Restaurant Market Penetration:Quick-Service Restaurant or Hospitality experience would be valuable, but not requiredCollaborate with product, sales, and leadership to articulate compelling value propositions for Tillster's commerce platform solutions.Manage strategy for events, tradeshows, sponsorships, webinars, and client summitsOversee content development to position Tillster as a leader in the marketplace. Content will include white papers, case studies, videos, marketing collateral, etc.Sales Development Strategy:Drive the Tillster sales development team to align demand generation efforts with sales priorities in the dynamic landscape of QSR commerce platforms.Establish and maintain strong communication channels between demand generation and Tillster sales teams to facilitate efficient lead handoff and conversion.Work with sales team for key training pieces that supplement the demand generation activitiesPublic Relations (PR) Management:Oversee Tillster's PR activities, ensuring strategic alignment with overall demand generation objectives and brand, product messaging.Develop and nurture relationships with media outlets, and key stakeholders to enhance Tillster's visibility and reputation.Oversee PR agency relationship to execute effective PR campaigns that align with demand generation efforts.Making a Difference in the Tillster Way
Our business and product mission is to empower restaurants and consumers globally, by empowering, supporting, and nurturing the people who are part of the global Tillster team. We want to ensure all employees feel respected, confident, and engaged. Creating an inclusive working environment is of the utmost importance to us. To make this a reality, Tillster is dedicated to embracing diversity in all forms and is proudly an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, gender identity, sexual orientation, age, family/parental status, marital status, veteran status, disability, or any other protected status.
Pay and Benefits (USA)Expected base salary range $125,000 - $150,000. Total starting compensation will be determined based on all lawful criteria, Company policy and best practices.Equity: All employees within the U.S. are eligible to participate in the Stock Option Plan.Health Benefits: All full-time, regular employees and their dependents are eligible for medical, dental, vision and FSA benefits. Additional health benefits include Healthcare and Dependent Care reimbursement programs, Employee Assistance Program (“EAP”) and Optum Care 24-hour confidential medical counseling services.Holidays: The company observes ten (10) paid holidays per calendar year.Paid Time Off (PTO): Full-time, regular employees earn 15 days of PTO in the first 12-months of continuous service, and 22 days in subsequent years. Eligible part-time employees earn pro-rated PTO.Retirement: Effective with your employment start date, you will be eligible to participate in the 401(k) Plan.Education, Learning & Development: We offer college tuition and education assistance programs; LinkedIn Learning courses; and ongoing learning and development opportunities.Local Candidates Strongly Preferred
No Visa Sponsorship
Principals only – no Agencies or calls please
About Tillster...
Tillster is the global leader in digital ordering and customer engagement solutions. We offer one platform; one scalable, enterprise class solution – to create world-class digital engagement solutions. You will be part of a technology playground offering a fun, collaborative environment where ownership, problem solving, and teamwork are rewarded.
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Tillster.com: https://www.tillster.com/
LinkedIn: https://www.linkedin.com/company/tillster/
Twitter: @TillsterInc, https://twitter.com/TillsterInc
Facebook: https://www.facebook.com/tillsterinc
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