At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Summary<br>Responsible for overseeing the delivery of behavioral health services, ensuring quality care and compliance with regulatory standards. Develops and implements strategies to enhance service offerings, manage operational efficiency, and support patient-centered care. Works closely with clinical teams, community partners, and leadership to align behavioral health programs with the organization's mission and goals.<br><br>Does this position require Patient Care?<br>Yes<br><br>Essential Functions<br>-Provide leadership and direction for the behavioral health services department, ensuring high-quality patient care. <br>-Develop and implement policies, procedures, and programs that meet regulatory and accreditation standards. <br>
-Collaborate with medical staff and hospital administration to integrate behavioral health services into overall patient care. <br>
-Manage departmental budgets, financial planning, and resource allocation to ensure cost-effective operations. <br>
-Oversee recruitment, training, and performance management of behavioral health staff. <br>
-Monitor and evaluate clinical outcomes, identifying areas for improvement and implementing changes as needed. <br>
-Establish partnerships with community organizations and external agencies to enhance behavioral health services and patient access. <br>
-Ensure compliance with state, federal, and local regulations, as well as hospital policies and accreditation requirements. <br>
Qualifications
Education Master's Degree Social Work required or Master's Degree PSYCHOLOGY required or Master's Degree Counseling required or Master's Degree Related Field of Study required Can this role accept experience in lieu of a degree? No Licenses and Credentials Social Worker [Licensed Independent Clinical Social Worker - LICSW - State License] - Generic - HR Only preferred Psychologist [State License] - Generic - HR Only preferred Registered Nurse [RN - State License] - Generic - HR Only preferred Licensed Mental Health Counselor [LMHC - State License] - Generic - HR Only preferred Experience Experience in a behavioral health setting 5-7 years required and Experience in a management or leadership role 3-5 years required and Experience working in a hospital or healthcare environment 3-5 years required Knowledge, Skills and Abilities - Strong understanding of behavioral health regulations and standards. - Strong leadership and team management abilities. - Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments. - Strategic thinking and problem-solving capabilities, particularly in behavioral health service delivery. - Knowledge of healthcare regulations, accreditation standards, and compliance requirements for behavioral health services. - Ability to manage budgets and financial resources effectively.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) Carrying Frequently (34-66%) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Hybrid
Work Location
81 Highland Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.