Anaheim, California, USA
9 hours ago
Director, Business Intelligence

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Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

 

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About the Job:

The Director, Business Intelligence, leads the strategic design, implementation, and maintenance of Pacsun’s enterprise Business Intelligence and Data Warehouse initiatives. This role is integral in leveraging data, advanced AI integration, and analytics to inform decision-making across the organization, with a focus on retail data solutions. The Director oversees a team of developers and analysts, ensuring alignment with business goals while driving innovation and delivering high-quality, scalable BI solutions. This position requires significant hands-on expertise in Microstrategy, Snowflake, and AI analytics while providing leadership in data architecture and integration. Additionally, this role will partner with cross-functional leaders to support Pacsun’s next ERP and Financial System transformation.

A day in the life, what you’ll be doing:

Lead the design, development, and maintenance of scalable enterprise data warehouse and BI operations, incorporating analytics for enhanced decision-making. Drive the adoption and integration of AI technologies to innovate BI solutions and improve business insights, focusing on predictive and prescriptive analytics tailored to retail operations. Oversee all BI, data warehouse, and data for enabling for AI-driven initiatives, ensuring solutions align with business requirements, IT strategy, and operational goals. Manage the integration of retail data sources into enterprise systems to ensure data integrity and actionable insights. Collaborate with cross-functional leaders to guide reporting solutions for the next ERP and Financial System transformation, ensuring BI and data strategies align with broader organizational changes. Create and maintain comprehensive data design documentation, including models, diagrams, and flow charts. Optimize back-end data sources for accuracy and efficiency, leveraging AI-powered tools for advanced data processing. Provide expert data modeling and validation to support robust business decision-making. Collaborate with internal and external teams to resolve technical challenges and align solutions with business needs. Lead the development of ETL processes and OLAP efforts to ensure efficient data transformations and analytics. Act as the primary liaison between IT and business stakeholders to prioritize and address data-related initiatives. Mentor and manage the BI team, fostering professional growth and ensuring high performance.

 

What it takes to Join:

Bachelor’s or Master’s degree in Computer Science, Data Science, or related field. Minimum of 10 years of experience in data architecture, BI solutions, and analytics, with at least 5 years in a leadership role. Mandatory retail industry experience. Expert-level proficiency in Microstrategy and hands-on experience with Snowflake. Extensive experience with AI analytics, predictive modeling, and machine learning applications in BI. Proven track record of delivering enterprise-wide data architecture solutions, focusing on retail analytics and innovation. Strong communication and problem-solving skills, with the ability to manage complex projects and transformations, including ERP and financial systems.

 

Developing the Community/ Leadership Qualities:

Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates. Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability. Serve as a Pacsun advocate in the industry and marketplace. Recruit, identify, develop, and retain talent that delivers performance excellence. As a manager, serve as a leader of company culture, norms, and conduct. Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range: $168,000 - $185,917

 Pac Perks:

Dog friendly office environment On-site Cafe On-site Gym $1,000 referral incentive program Generous associate discount of 30-50% off merchandise online and in-stores Competitive long term and short-term incentive program Immediate 100% vested 401K contributions and employer match Calm Premium access for all employees Employee perks throughout the year

 

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. 

While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. Ability to work in open environment with fluctuating temperatures and standard lighting. Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. Hotel, Airplane, and Car Travel may be required.

 

Position Type/Expected Hours of Work:

 

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

 

Other Considerations:

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

 

 

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