Director, Change Management

Overview:

The Director of Change Management is a key leadership role responsible for driving transformative initiatives within the supply chain and across the organization. Leading a dynamic team of people leaders and individual contributors, this role shapes and delivers new programs to ensure alignment with organizational goals and requirements. Change Management encompasses both Strategic Initiatives and Continuous Improvement teams. The Director sets the strategic direction, organizes the team structure, and provides guidance to operationalize initiatives successfully. Strong execution, coaching, problem-solving, influencing, and communication skills are essential for success in this role.

Essential Duties and Responsibilities:

Manage the function by setting strategic direction, creating a framework to capture insights and driving action plans to ensure the team successfully shapes and delivers initiatives for the business   Build the best team by identifying and hiring the right talent with deep execution knowledge and strong desire to understand and influence initiatives more broadlyManage team capacity and prioritization to optimize team performance and project outputLead and coach to motivates the team to adhere to delivery best practices and reach for full potentialDevelop a culture of ongoing improvement that encourages team members to challenge status quo and continuously raise the barDevelop frameworks, toolsets and best practices to enable the team to shape and flawlessly deliver initiativesManage a portfolio of complex initiatives that span across the business that include both new client initiative and continuous improvement projectsPartner across Supply Chain and the organization to gather feedback and drive ongoing improvements to the team and seek incremental opportunities to positively impact the businessReport to senior leaders on project initiatives, key results and insights to drive awareness

Skillset:

Successful track record of working through barriers and delivering resultsAbility to build and maintain relationships and partner effectively across internal and external teamsProactively identify and meet customer and stakeholder needsMotivated change agent with the ability to collaborate across all levelsExcellent oral and written communication skillsAbility to think strategically and translate strategy into practiceStrong analytical and problem-solving skillsStrong change management and facilitation skillsDemonstrated aptitude towards high standards for quality and performanceExcellent oral and written communications, interpersonal, negotiation and organizational skills with a hands-on management styleStrong collaboration and cross functional partnership skills; ability to influence internal colleagues from all business functionsStrong business acumen, analytical ability, and financial skillsSelf-starter with strong desire to identify and lead opportunities that drive significant business impact.Ability to appropriately prioritize and drive initiatives while operating in a highly matrixed environment.

Education and Experience:

Bachelor’s degree required in business, supply chain, technology, finance or related field5 - 10 years of experience managing large scale projects and present highly complex results to senior levelsProven ability to lead teams responsible for delivery of highly visible initiativesFamiliarity with LEAN and Six Sigma (Continuous Improvement) principles and methodologiesProficient in MS Office Applications, including but not limited to MS Excel, PowerPoint, Word, Visio, and ProjectPMI – PMP or PgMP preferred