Job Description:

The Role

As the Director of Change Management, you will be part of a team that is responsible for helping Fidelity Brokerage achieve its talent strategy objectives by applying an engagement and change management lense to large scale strategic initiatives.  

In this role, you will partner closely with the Head of Engagement & Change Management to ensure alignment across initiatives impacting people leaders and associates.  You’ll own the development and execution of tactical plans that drive a superior, cohesive communications and engagement experience for the full range of Brokerage stakeholders, including executives, people leaders and associates.

Listening to and learning from our associates is critical, enabling continuous feedback loops, coordinating executive site visits and conducting user feedback sessions will be an important part of the role. You will work closely with key partners in Communications, Line HR, Workforce Strategy & Planning, Talent and Learning, and more!

The Expertise and Skills You Bring

Prove ability to work across all levels of leadership

8+ years experienced developing and implementing change management and/or communications plans

Excellent presentation, speaking and, communication (verbal and written) skills with experience creating executive-ready PowerPoint presentations

Experience documenting requirements and supporting the design and delivery of a training program

The Team 

Are you passionate about helping leaders strategize on investing in our #1 asset, our talent? In the Brokerage HR organization, we are passionate about creating experiences for our associates that enable them to develop proficiency in their current role and/or readying them for their next role.  

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.