Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as the Director of Commercial Lines Small Business unit at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As the Director of Commercial Lines Small Business, you will be responsible for overseeing all aspects of assigned accounts, which includes maintaining, monitoring, and managing these accounts to achieve client retention goals as well as ensure client satisfaction with our services. Your role will involve account rounding, troubleshooting, cross-selling to other departments, and collaborating with Producers on new business development. The Director is expected to exemplify a high level of professionalism both internally and externally, along with exceptional technical expertise.

In this position, you will proactively drive retention and new business in alignment with the company’s sales and service model. You will establish structure and accountability within your respective department/group to optimize the firm’s economic potential while fostering the principles of leadership and teamwork.

In this capacity, you will support your team by providing technical advice, market insights, guidance, and leadership during internal and external discussions and negotiations. Additionally, you will facilitate educational opportunities for team members and provide direction for their career development and success.

Our future colleague has:

A minimum of 10 years’ Property & Casualty insurance experience with at least 4 years’ in a brokerage environmentActive P&C LicenseDemonstrated success in a leadership roleEffective oral and written communication and relationship building skillsStrong analytical and problem solving skillsAbility to conduct presentations and speak to internal and external stakeholders at all levels High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint as well as agency management systems and web browser softwareExceptional time management and organization skills and demonstrated ability to manage multiple priorities efficientlyAdvanced insurance designations applicable to the above duties strongly preferred as well as a willingness to pursue continuing education and professional development.

These additional qualifications are a plus, but not required to apply:

Bachelor's degree in Risk Management, Business Administration, Finance or other relevant programsExperience with Sagita, Salesforce, Image Right or Epic

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMABI

#LI-Hybrid

The applicable base salary range for this role is $90,100 to $167,900.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.