Become a part of our caring community and help us put health first
 

Humana’s Marketing organization is seeking a Production Director that is experienced with Communications Compliance to join the Marketing, Regulatory and Operational Communications Team working remote anywhere in the US.  As the Director, you will oversee ADA Compliance needs, integrally involved in Stars work to ensure appropriate solutions in place for over the phone language interpretation as well as American Sign Language Interpretation. Additionally, you will oversee the creation and production of Medicare and Medicaid operational and regulatory letters (approx. 3K).

Key Role Functions

Lead and develop a team of approx. 4 direct reports which will include engagement, well-being, and individual development plan creation, refining, and execution, with the goal of building and maintaining a high-performing team

Collaborate with internal clients on preformatted periodic publications such as quarterly reports Manage relations with printers, designers, and other vendors

Counsel others on production techniques and processes.

Make decisions related to the implementation of new/updated programs or large-scale projects for the function and supporting technical/operational procedures and processes, and implements strategic plans, drives goals and objectives, and improves performance

Provide input into functions strategy

Use your skills to make an impact
 

Required Qualifications

Bachelor’s degree

7+ years of people management

5+ years of proven experience in a compliance, or regulatory role in health insurance

Medicaid and/or Medicare experience

Vendor management experience to include pricing negotiations, along with service level agreement (SLA) creation and deployment

Experience managing a multi-million-dollar budget

Demonstrated organizational skills, ability to simultaneously lead multiple projects at once, and ability to ensure deliverables are timely and accurate

Experience driving and implementation of business processes; project management

Demonstrated ability in building and maintaining positive cross-functional relationships and facilitating and consulting across teams

Excellent communication and interpersonal skills including a strong ability to create positive and professional business relationships with compliance, legal and operational teams

Experience in presenting project updates and status to senior level leadership

Preferred Qualifications

Master’s degree

Experience with ADA requirements a plus

Solid understanding of Humana's operations, technology, communications, processes and interconnectivity between them

Program Design experience

Six Sigma and/or PMP certification

Additional Information 

This is a nationwide remote role that will operate on EST business hours

This position requires quarterly overnight travel depending on business needs

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including:

Health benefits effective day 1

Paid time off, holidays, volunteer time and jury duty pay

Recognition pay

401(k) retirement savings plan with employer match

Tuition assistance

Scholarships for eligible dependents

Parental and caregiver leave

Employee charity matching program

Network Resource Groups (NRGs)

Career development opportunities

Our Hiring Process

As part of our hiring process for this opportunity, we may contact you via text message and email to gather more information using a software platform called HireVue. HireVue Text, Scheduling and Video technologies allow you to interact with us at the time and location most convenient for you. 

If you are selected to move forward from your application prescreen, you may receive correspondence inviting you to participate in a pre-recorded Voice, Text Messaging and/or Video interview.  Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

If you have additional questions regarding this role posting and are an Internal Candidate, please send them to the Ask A Recruiter persona by visiting go/Buzz and searching Ask A Recruiter! Please be sure to provide the requisition number so we may be able to research your request quicker.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$138,900 - $191,000 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 02-23-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.