Shanghai, China
27 days ago
Director, Communications & Patient Advocacy

Innovation starts from the heart. At Edwards, we put patients first. We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical innovations for structural heart disease and critical care. As part of our R&D Engineering team, you will work closely with our Quality and Manufacturing teams to develop the latest tools and technologies to address significant, unmet clinical needs that impact patients’ lives around the world

Patients are at the heart of everything we do. Our Communications professionals are passionate storytellers, engaging with colleagues, medical professionals, and the media to connect with meaning and authenticity. You’ll build your creative and strategic initiative to influence Edwards’ many varied audiences and ensure our culture continues to thrive and inspire. Join us to improve quality of care and health outcomes for patients around the world.

You will make an impact by...


• Lead the development and execution of global internal or external communications activities including high-quality written, web, video and audio collateral (e.g., managing company’s external web sites, intranet homepage and other digital properties, plans, presentations, messaging, talking points, Q&A, patient profiles) and provide input on strategic communications plans
• Oversees Media Management. Review external publicity and notify media outlets of any discrepancies in accuracy of EW data reported. May contact news outlets with a media pitch. Coordinate use of EW medical products in television shows.
• Collaborate with team members to implement research opportunities that may complement communications plans and strategies. Conduct research on, track and proactively identify media opportunities
• Establish and nurture relationships at various levels throughout the company’s businesses, regions and functions to build strong, up-to-date awareness of priorities and challenges to identify opportunities and relevant information
• Partner with the Corporate Global Communications to help shape and drive the internal and external communications strategy.
• Actively work with the Trade Association to contribute to planning and executing activities with media, Ministry of Health, Labour and Welfare and Medical Association
• Lead the work of external agencies to direct communications activities and projects
• Other incidental duties


What you'll need (Required):
Bachelor's Degree in in communications, public relations or a related field , 12 years years experience of previous related experience Required or
Master's Degree or equivalent in in related field , 10 years years experience of previous related experience Required
Experience working in a large manufacturing company Preferred


What else we look for (Preferred):
• Proven successful project management skills
• Proficient in Microsoft Office Suite and related tools and systems
• Excellent documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Excellent ability to read, write and speak English, including the ability to translate
• Recognized as an expert in one or more areas with broad-based advanced knowledge within the organization
• Expert understanding of related aspects of communications processes
• Expert understanding of the business, policies and current practice in communications
• Strict attention to detail
• Ability to interact professionally with all organizational levels
• Ability to manage competing priorities in a fast paced environment
• Represents leadership on projects within multiple areas, interfacing with project managers, communications team and middle management
• Consult in project setting within multiple communications areas, interfacing with low to middle management
• Provides communications leadership to outsourcing partners on a task level, participates on small scale RFP
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

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