DE, Wilmington, US
2 days ago
Director, Contract Operations

The Director, Operations is responsible for Utilization Based Contract Operations, including the end to end process from contract development through execution and the processing of rebate payments to managed markets customers. 
 

The Director is responsible for managing relationships and complex projects within AstraZeneca to provide critical and strategic analysis across all areas.  The Director will influence business decisions through strategic and financial modelling. This individual will need to fully understand Market Access and all the external factors impacting the operations.  They will be responsible for all final accuracy of Market Access Contracts, Payments, and ensuring Compliance and SOx Controls are adhered to. 
 

Typical Accountabilities: 

Maintain a detailed knowledge and understanding of entire book of business including, contracting, strategies, customer designations, rebates, corporate initiatives and systems. 

Influence key stakeholder decisions within AstraZeneca relating to the operations of a Strategy. 

Responsible to ensure all methodologies and requirements are established, documented, and meet compliance and audit requirements. 

Review and approve all system settings and SOP’s. 

Review and approve all Contracts and Rebates accordingly. 

Partner with Portfolio Contract Strategy, Payer Team & Access Strategy, to understand current contracting activity and translate potential impact to Contract Operations. 

Work with the Audit and Compliance Manager to provide information for internal and external audits. 

Review of SOX requirements. 

Manage the day to day workload of a team and provide guidance and direction in terms of work priority, project milestones and deadlines 

Ensure that staff is fully trained to utilize the system efficiently, and recommend upgrades as appropriate 

Participate in industry related meetings. 

Partner with Finance to provide Accrual True Up’s and Cash Flow Forecasting 
 

Essential Requirements: 

Bachelor’s degree; preferably in a relevant field 

5+ years of pharmaceutical or related healthcare business 

Financial Acumen 

Understanding of Market Access and Healthcare delivery 

Analytical skills including problem solving, forecasting, contract development and financial modelling 

Demonstrated abilities to influence with and without authority, lead teams and develop/foster relationships with senior leadership 

Strong Organizational and Time Management skills 
 

Preferred Requirements: 

MBA 

Thorough understanding of AZ business model 

Working knowledge of Model N 

People Leader experience 

Key Relationships to reach solutions: 

Internal (to AZ or team) 

Brand Teams / Therapeutic Areas 

Internal Departments (Finance, Legal, Access Strategy, Portfolio Contract Strategy, Payer Team, Medical) 

External (to AZ) 

Outside Counsel 

Industry Organizations 

Customers 


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Date Posted

07-Feb-2025

Closing Date

20-Feb-2025Our mission is to build an inclusive and equitable environment. We want people to feel they belong at AstraZeneca and Alexion, starting with our recruitment process. We welcome and consider applications from all qualified candidates, regardless of characteristics. We offer reasonable adjustments/accommodations to help all candidates to perform at their best. If you have a need for any adjustments/accommodations, please complete the section in the application form.
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