Director, Corporate Services Communications

Job Description

Are you passionate about creating compelling stories and communication strategies that engage and connect employees, and inspire innovation and creativity? If so, you might be the right candidate for the Director, Corporate Services Communications role at Fidelity Investments.

In this role, you will work closely with a business-aligned team and key business partners to meaningfully engage associates across the Corporate Services organization, specifically supporting leaders in the firm’s control functions of Legal, Risk, Compliance, Audit and Global Security.  

Responsibilities include:

Collaborating with Corporate Affairs colleagues, business unit leaders and functional partners, you’ll drive strategy and execute impactful communications that align with Fidelity’s priorities, connect associates to the business strategy, and support organizational and cultural change.
 

You’ll have the opportunity to build strong relationships as you work closely with leaders and teams across the organization to craft speaking points, presentations, intranet content, messaging, and emails across digital and social communications channels and live events. You’ll have opportunities to grow and deliver impact as you partner closely with colleagues in Fidelity’s government relations, public policy, external communications, and social media teams.

The Expertise and Skills You Bring (Qualifications)

Bachelor’s Degree, 10+ years as a communications professional; experience with executive, internal, or external communications a plus.

Strong storytelling, written and verbal communication skills, with the ability to communicate complex information clearly to diverse audiences.

Experience delivering strategies and communications that effectively support organizational change initiatives, ensuring alignment with business goals and stakeholder engagement.

Proven success building and maintaining relationships with key stakeholders and business partners, particularly senior leaders.

Strong project management skills and the ability to manage and prioritize multiple projects simultaneously in a fluid environment.

You can independently drive key components of communications and change management initiatives.

You are highly motivated and can thrive in a fast-paced and constantly evolving team environment.

You are an innovative thinker who brings a creative mindset to solving problems.

You have a strategic approach and can effectively evolve strategies based on feedback.

The Value You Deliver

Relentlessly prioritizing communications against the top strategic initiatives of the businesses and leader(s) you support.

Working across Fidelity to align communications and messaging, as appropriate, across business and enterprise-focused teams.

Using data to measure the impact of communications you deliver and recommending methods to continuously improve.

Meeting Fidelity’s high standards, with strong attention to detail.

The Team

The Corporate Services team is part of Fidelity Corporate Affairs, which has a mission to protect and strengthen Fidelity's brand. We do this through building high quality relationships with key stakeholders, engaging in federal and state-level advocacy, positively impacting our communities, and delivering compelling communications that matter to our associates, customers, and clients. Being part of this this team gives you a great sense of what’s important across the whole company, and you will be surrounded by some of the industry’s best and most passionate professionals – all working together address some of Fidelity’s biggest business opportunities and challenges.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

Note: If you are a FINRA registered internal employee who is considering moving to a non-licensed role, you may want to proactively have a conversation with the hiring manger to understand the potential impact to your registrations before a final hiring decision is made.

Salary Grade: 7

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.

Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.