What We’re Looking For…
ScienceLogic is looking for a Director, Deal Desk to join our Global Field Operations team. This position is based out of our headquarters in Reston, Virginia. The Director, Deal Desk plays a pivotal role at ScienceLogic and is primarily responsible for driving deal acceleration and scale. Reports to Senior Vice President, Global Field Operations.
Who We Are…
The Global Field Operations team is composed of highly intelligent and innovative professionals who are dedicated to supporting ScienceLogic’s significant growth. We are a dynamic group of results-driven individuals committed to a common goal of delivering cutting edge technology solutions for hybrid cloud network monitoring and having fun while doing it.
What You’ll Be Doing…
As the Director, Deal Desk at ScienceLogic you’ll have the opportunity to take an active leadership role and work positioning ScienceLogic value programs and service offerings that help customers achieve their business and operational goals.
Lead the Deal Desk function based on a defined structure and applying industry best practices
Work directly with customers, sale teams, sales leaders, services and support teams, and ScienceLogic leadership teams to optimize deal structure for both ScienceLogic and our customers and partners.
Bring the various stakeholders including but not limited to Sales, Finance, Legal, Security and Compliance to close complex and high value deals.
Assist with complex contract negotiations and manage the approval process, including liaising with involved internal groups such as Legal, Finance, Services, etc.
Able to train and work closely with sales teams to make sure everyone is aware of the process and constructs, and to quickly execute deals that are in the pipeline.
Understand and apply applicable revenue recognition rules to best align to company goals.
Optimize existing processes and develop new scalable/repeatable processes including implementing a document control system and capturing key contract terms for downstream consumption and compliance.
Able to negotiate public sector deals from a business desk perspective (legal, contract, business, etc.)
Understand the business and technical requirements of our customers and partners and work closely with the internal teams to fashion appropriate deal terms.
Providing business or pricing analysis to prioritize and lead deal construct efforts.
Implement and staff contracts administration function and governance.
Ability to quickly build credibility and trust with internal customers.
Demonstrated work ethic based on a strong desire to exceed expectations.
Data analysis skills.
Strong leadership, communication, negotiation and persuasion skills.
Advanced communication skills, both verbal and written.
Qualities you possess…
As the Director, Deal Desk & Contracts, you must possess the following skills:
Bachelor’s degree from a fully-accredited college or university or equivalent experience
Strong background in contracts, including negotiating terms, understanding financial implications of contract structure and risk analysis
Strong verbal and written communication skills and the ability to communicate effectively at all levels including senior management and technical personnel
Proven experience managing complex, multi-function projects
Ability to work as a strong team player, multi-task, and meet time-sensitive goals within a fast paced and dynamic environment
Ability to manage and grow a multi-dimensional team
Ability to capture and present complex technical issues
Demonstrated proficiency in Salesforce and Microsoft Office Suite
Understand the business drivers for different functional business units
Previous supervisory and/or organizational leadership experience required.
A customer-obsessed mindset
Proven track record of using data to measure the effectiveness of initiatives, identify insights, and make recommendations for updates/improvement
About ScienceLogic
ScienceLogic empowers intelligent, automated IT operations, freeing up time and resources, and driving business outcomes with actionable insights. ScienceLogic’s AIOps platform sees broadly across clouds and on-premises, enabling business service visibility with relationship mapping, and workflow automation to eliminate manual tasks. Trusted by thousands of organizations across the globe, ScienceLogic’s technology has been proven for scale by the world’s largest service providers, enterprises and government agencies.
www.sciencelogic.com