About this team
Based at our Store Support Centre (SSC) in Seoul and reporting to our APAC Digital team in Hong Kong, you will be responsible for the financial performance of our digital operations in Korea. Your role involves driving sales growth, managing costs, and delivering exceptional product and digital experiences to our customers across various channels. You play a crucial role in bringing our strategic initiatives to life online and across channels. You are responsible for creating and implementing a 2-5 year strategic vision to establish lululemon's digital presence in Korea. You define the business strategy and priorities within the market including the localization of our e-commerce presence in Korea. This includes creating future sites/online malls, digital experiences (e.g., shop apps, Kakao miniapps, mobile experiences), and implementing strategies to tailor e-commerce and experiences for our guests across the entire region.
A day in the life: You act as a representative for the Korean market within APAC Digital Leadership and key partner to the Korea Country manager in setting and driving our digital strategy for Korea. You possess a deep understanding of Korea's unique digital ecosystem and landscape. You are skilled in managing agency relationships and partnerships with local players in the market (e.g., Naver, Kakao, and other third-party platforms).You are part of a team dedicated to becoming the industry leader in showcasing our products online and providing an educational and inspiring online presence for our customers. You collaborate with cross functional partners including (APAC Digital Leadership, KR leadership, INTL Digital Product/Tech, brand & community, guest experience, retail, IT, operations, etc.) to implement strategies that drive online sales growth and deliver an exceptional customer experience.Of crucial importance is your partnerships with INTL Digital Product/Tech (primarily NA based) to socialize the KR strategy and enlist their support to deliver the digital features and products needed to the bring the KR digital vision to life.You are responsible for managing the Korea Digital Team within a matrix organisation, ensuring they provide the best possible customer experience. This includes future organisation design within Digital in Korea. You develop your team members by coaching and challenging them to take on new responsibilities, creating a pipeline that offers career progression opportunities.As an industry leader in e-commerce/digital, you connect with other leaders in the industry by attending e-commerce and leadership conferences.
Beyond the Paycheck (Benefits & Perks) At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.
Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice. #LI-LC1Learn more about what it's like working for lululemon in our Asia-Pacific markets: