Waltham, MA, 02454, USA
10 hours ago
Director, Digital Customer Technology
For over 25 years, Abcam has been providing tools the scientific community needs to enable faster breakthroughs in critical areas like cancer, neurological disorders, infectious diseases, and metabolic disorders. We believe that to continue making progress, we need to work together, each bringing our own unique perspectives to make an impact on the world. This community needs people like you: dedicated, agile and above all audacious so we can truly drive science forward. The Director, Digital Customer Technology is responsible for driving the development and execution of the long-term strategy f or converging the Abcam and Life Science Innovation Group (LSIG) eCommerce platforms to launch a global eCommerce Marketplace for all Danaher LSIG Operating Companies . This role is pivotal in driving innovation, digital transformation, and operational efficiency . This position reports to the Senior Director, Digital Customer Experience Abcam & LSIG and is part of the Digital Customer Team located in the USA and will be fully remote . At Abcam, our vision is to be the most influential life sciences company for researchers worldwide. In this role, you will have the opportunity to: + Lead global engineering teams comprised of engineering leads, full stack engineers and quality engineers + Own the t echnology roadmap and delivery of Abcam’s eCommerce and non-CMS platforms (excluding Adobe AEM and Search platforms ) + Lead the combined LSIG and Abcam eMarketplace strategy by leveraging Abcam’s global eCommerce platform & ERP. + Collaborate with cross functional stakeholders in Sales, Marketing, Product Management and Digital Marketing to accomplish key business objectives . + Leverage advanced analytics and insights from digital data and customer s to drive continuous innovation, optimize digital eCommerce performance and conversions . + Oversee the development, deployment, and maintenance of digital platforms, ensuring high availability and performance. The essential requirements of the job include : + Bachelor’s degree in computer science, Information Technology, or a related field . + 10+ years of technical and leadership experience in leading large technology teams to drive business objectives . + Proven expertise in managing large-scale eCommerce projects with ERP integration . + Strong knowledge of emerging technologies, software development, and IT infrastructure. + Experience with Agile methodologies and project management tools. + Proficiency with online tools, web-based technologies, and a solid understanding of how digital channels operate . + Demonstrated capability in developing and implementing digital strategies that align with business objectives . + Strong analytical skills to assess the effectiveness of digital initiatives and make data-driven decisions. It would be a plus if you also possess previous experience in: + Experience with InterShop and/or Oracle ERP . + Certifications in relevant fields (e.g., PMP, AWS, GCP or similar). At Abcam we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Abcam can provide. The salary range OR the hourly range for this role is $160,000 - $180,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. #LI-LM1. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available here (https://www.dol.gov/agencies/ofccp/posters) . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
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