Raleigh, NC, 27608, USA
7 days ago
Director, Enterprise Fraud Cyber Risk
**General information** **Ref #** 19091 **Remote?** No **Ally and Your Career** * Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too? **The Opportunity** This role presents an outstanding chance to lead our Enterprise Fraud Cyber Risk team and drive world-class fraud prevention strategies at Ally Financial. As the Director of Enterprise Fraud Cyber Risk, you will determine and implement innovative solutions to safeguard our financial returns while balancing risk and return. Your expertise will help craft our Deposits Fraud program and directly contribute to our company's success. This position will be responsible for leading the execution and enhancement of the effective challenge of the Deposits Fraud program and serving as a strategy, control, and testing subject matter expert supporting the business and related Enterprise functions. At this time, Ally will not sponsor a new applicant for employment authorization for this position. **The Work Itself** * Maintain, monitor, and test an excellent Fraud Prevention, Detection, and Investigations program supporting Ally’s Deposits business. * Use outstanding fraud processes, infrastructure, strategies, and tools to accurately identify and manage fraud risk across all Deposits Products and Channels (Online, Mobile, Contact Center, and Back Office). * Manage fraud risk with the highest level of visibility and rigor through developing and managing operational and executive metrics. * Maintain satisfactory fraud program performance on the Ally Deposits portfolio. * Improve and manage the efficient challenge program encompassing monitoring, testing, addressing customer concerns, and reporting to identify and reduce fraud risks. * Manage a team responsible for advanced investigations and related investigative review processes. * Build fraud awareness, education, and referral/alert notification processes. * Communicate portfolio performance, initiatives, and threats to senior management and portfolio teams through executive summaries, dashboards, and portfolio reviews. * Use Fraud Subject Matter Expertise to complete projects that improve Ally’s overall fraud controls. * Build and maintain relationships across the business line and enterprise functions to ensure effective influence required to meet Fraud Risk goals. * Represent the Enterprise Fraud team on risk assessments and mitigation plan development for new products and business growth opportunities. * Prioritize and deliver work efforts using direct and indirect staff of investigators, analysts, and subject matter experts. * Collaborate with the EFSI Fusion Center to identify, notify, and remediate internal and external threats. * Collaborate with technology teams to drive improvements of system capabilities for the fraud value stream. * Participate in consortium groups and industry conferences to stay apprised of industry threat trends. **The Skills You Bring** * Bachelor’s Degree or equivalent experience in a relevant field is required. * +7 years of 1st or 2nd line fraud risk management experience or related Audit experience in a retail banking or financial services environment. * Proven understanding of Deposits fraud risk management. * Familiarity with SAR guidelines. * Familiarity with tactics used to commit cyber fraud and tools used to prevent successful attempts. * Basic knowledge of technology architecture and security of web, mobile, and telephone-based financial services. * Proficient writer of corporate policies and communications. * Ability to lead, manage, and motivate staff through vision communication, leading by example, and passion for flawless execution. * Understanding and dedication to continuous business improvement processes. * Analytical ability to develop and complete strategic and tactical plans. * Strong knowledge of operational facets of various financial service product lines. **How We'll Have Your Back** * Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs. Who We Are: Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com. Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation. **_Base Pay Range:_** Incentive Compensation: This position is eligible to participate in our annual incentive plan
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