Hong Kong, SAR, Hong Kong SAR, China
3 days ago
Director, Facilities

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

How We support the Whole You:   

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:  

Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits

Family medical plan that covers spouse and children

Disability and life insurance

Additional leave includes marriage leave, adoption leave, examination leave and study leave

Staff referral bonus

On-the-job training

Flexible work arrangements may be available

Location: Hong Kong

What this job involves:

Manage day to day operation including repair and maintenance, procurement, accounting & budgeting related issue and room booking etc.

Work in conjunction with the local / regional client to develop a Strategic business plan for the delivery of the services

Ensure Standard and Emergency Operating Procedures and Inventory records for all services are up to date

Supervision of repair and maintenance works, assist in coordination of churn activity

Project management of small renovation or refurbishment projects including defects rectification

The single point of Management Control for FM and Engineering operations in the client sites - day to day client liaison and relationship management

Monthly/quarterly/annual reporting for the clients.

Accountable for the service delivery to meet contractual obligations of Jones Lang LaSalle

Experience in company relocation and renovation projects

Supervise and liaise with external vendors in respect of regular communications and ad-hoc work, and respond to issues that arise.

Monitor invoices received are accurate and payment is on time.

Manages specifications, problems/issues, performance and administration.

Engages with internal stakeholders to gain feedback refer performance and quality of service delivery.

Intervenes, analyzes, manages and resolves business conflicts between the company and the vendors / suppliers.

Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements.

Provide superior customer service to client’s through all Facility functions

Routinely inspect all areas to ensure performance measures are being maintained and proactively self report the problems of facilities

Able to track and update on the financial budget

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

Tertiary qualifications in property, building or facilities management required.

10 years or more relevant working experience.

Experience in Facilities Management is required.

Strong Customer Service focus

Excellent people skills and ability to interact with a wide range of client staff and demands.

Knowledge of Occupational Safety requirements

Strong PC literacy and proven ability to manage daily activities using various systems including MS excel and PowerPoint.

Demonstrated experience with continuous improvement initiatives and saving mindset highly desirable

Demonstrated experience in client reporting and preparation of reports required.

Fluent spoken and written English is a must

If you are passionate about building our future leaders with us and eager to learn and grow your expertise in a fast-paced environment, this internship would be a great stepping-stone in your career.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.  

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.  

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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