Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We’re looking for a Director, Specialty Solutions within our Financial and Professional Lines group, to join our growing team!
We are only accepting applications from Toronto, Vancouver or Montreal.
What you’ll do here:
Drive Specialty Solutions profitability and growth nationally within the professional liability team and contribute to the strategic plan.
Lead a team of regional managers responsible for distribution and underwriting.
Build and maintain relationships with our broker network.
Provide coaching, performance feedback and facilitate continuous development and succession planning.
Determine team objectives, assign responsibilities and provide coaching with complex and problem files requiring authorization.
Determine and establish key measures to monitor productivity and technical quality, identify opportunities for improvement, and enhance essential business processes.
Develop and recommend policy direction and underwriting guidelines to drive improved or increased results.
Manage key relationships between corporate and divisional Specialty Solutions teams.
Be accountable for the delivery of key operational initiatives and lead projects, such as technology, corporate liaison, centre of excellence, product development and operational implementation.
Act as the team's underwriting authority on issues related to risk pricing, selection, and retention governed by the parameters of the corporate underwriting philosophy.
Conduct audits to verify the soundness of underwriting practices and risk selection, and to identify areas for potential improvement.
Determine required staffing numbers and staffing levels based on established regional management and corporate guidelines.
Liaise with the regional management team, underwriting managers, corporate underwriting, and claims management on technical and administrative issues.
Provide monthly updates and reports to the Vice President on all operational items.
What you bring to the table:
University degree or any combination of equivalent education and experience
Minimum 10 years of relevant experience
Sound technical knowledge of professional liability insurance and industry trends
Effective communication skills to develop and foster business relationships, both internally and externally
Strategic thinking with the ability to focus on attention to detail
Leadership ability to influence and motivate people and drive change
Proven track record setting clear objectives and monitoring the progress of multiple projects against deadlines
Address complex problems and take calculated risks to make decisions in time sensitive situations
Can monitor competitive practices, business trends, and other developments impacting business results and recommend changes in regional practices
Proven ability to develop, mentor, and train staff
Strong follow-up and execution on work and projects
No Canadian work experience required however must be eligible to work in Canada.
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
#LI-Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.