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The Director, Global Distribution is responsible for the strategic planning, development, and management of key distribution centers, while ensuring alignment with organizational goals and objectives for efficiency, sustainability and customer satisfaction. This role will ensure the compliant, efficient, cost-effective, and timely delivery of products to customers across multiple regions while maintaining the highest standards of quality and compliance. Reporting to the Vice President, Global Supply Chain this role will drive enhanced global distribution, warehousing, logistics and compliance processes to enhance customer satisfaction. The position will have overall management responsibility and control of the following Distribution Centers: Japan, Italy, Europe, Louisville and Reno as well as Returns Management. A focus on safety, quality, delivery and cost with a hands-on approach will be required for success in this position. The position holder is the primary point of contact for Commercial leaders, Sales Operations and Global Customer Service leaders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategic Leadership
Develop and implement a comprehensive global distribution strategy that aligns with company goals, regulatory requirements and supply chain objectives.
Anticipate and respond to changing global logistics, technology, sustainability trends and regulatory environments.
Global Perspective: Understand and navigate the complexities of global logistics networks, including geopolitical factors and regional regulations.
Lead the design and implementation of a continuous improvement strategy of warehousing operations, distribution systems and logistics processes to enhance efficiency, quality, and on-time delivery and work with 3PL partners to implement it.
Lead and develop distribution team on a global scale, fostering collaboration, accountability, and continuous improvement.
Distribution Network, Warehousing and Inventory Management
Accountable for the performance of each of the above-mentioned distribution centers (receive, stow, pick, pack and ship). Develop governing metrics for each distribution site, ensuring that daily metric standards are being maintained and providing corrective action plans if not.
Monitor key performance indicators (KPIs) to ensure operational efficiency and continuous improvement.
Execution of Inventory Control in DCs as required to meet audit standards, including periodic counts or Cycle Counting.
Coordination with the Procurement function to 3PL to negotiate and maintain long-term contracts with each of our 3PL’s.
Close collaboration with the Supply Chain Planning function on inventory movements and availability.
Contract management oversight, and validation of monthly invoices. Host, at a minimum, quarterly business review’s (QBR) with each of our DC 3PL’s. QBR’s will include freight, customer service, supply chain and sales operations.
Develop and execute End of Quarter requirements with Customer Service, Sales Leadership and Operations to maximize revenue
Country and regional level relationships with the regional general managers
Evaluate regional warehouse locations to support growth, usage of 3PL’s, and consolidation of smaller site warehouses into regional warehouses.
Quality, Compliance, and Risk Management
Ensure global distribution activities comply with regulations and company policies related to safety, quality, and environmental standards.
Lead quality improvement initiatives, and manage risks related to distribution and logistics.
Maintain comprehensive documentation and records to support regulatory audits and inspections.
Develop and maintain robust contingency plans for distribution disruptions.
Team Leadership and Financial Management
Lead, mentor, develop, manage, and staff a team of global distribution, ensuring alignment with organizational goals and promoting a culture of safety, quality, continuous improvement and leadership excellence.
Develop and implement strategies for talent acquisition and management, succession planning, and leadership development to build a pipeline of future leaders.
Foster a culture of collaboration, innovation, and excellence.
Drive team performance by setting clear goals, providing ongoing feedback, and facilitating professional growth opportunities.
Establish, manage, and be accountable for the annual global distribution budget, ensuring effective allocation of resources and alignment with organizational strategic objectives. Vendor and Supplier management as appropriate.
DESIRED MINIMUM QUALIFICATIONS
This role requires a strategic leader with extensive experience in logistics management, a deep understanding of industry regulations, and a proven track record in optimizing supply chain processes.
The requirements listed below are representative of the knowledge, skill, and/or ability required for this position.
Bachelor degree in supply chain management, logistics, engineering, business administration or other relevant field. MBA or relevant certifications (e.g., CSCP, CLTD) is preferred.
10+ years of experience leading a team (direct reports or projects) or equivalent education and years of management experience. Experience in managing a 3PL environment is preferred.
Experience in a medical device or pharmaceutical distribution or manufacturing environment preferred.
Demonstrated organizational and communication skills. Must possess strong leadership skills with a team-focused attitude. Strong interpersonal and communication skills. Proven ability to communicate effectively to and with Executive Management.
Demonstrated knowledge of FDA regulations and other National and International regulations and standards.
Demonstrated computer skills. Familiarity with WMS and ERP systems, Oracle preferred.
Strong background in continuous improvement, analytical skills (ability to analyze complex data sets and make data driven decisions) and problem solving.
Solid strategic thinking and operational skills, good judgement and maturity to challenge status quo.
INTEGRA LEADERSHIP CAPABILITIES
As a senior leadership position in the company, the role is expected to demonstrate on all Integra Leadership Capabilities.
Enterprise Mindset: Leaders with this capability make decisions, set priorities, and share resources based on what will benefit Integra as a whole.
Thought Leadership: Leaders with this capability build personal credibility and utilize business acumen and customer mindset to influence the innovation and growth of the business.
Drive Performance: Leaders with this capability drive performance and accountability through others and self.
Enable Talent: Leaders with this capability strive to engage, support, and develop self and others, optimizing the success of individuals and teams.