The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Director, Global High Net Worth Underwriting with the resources to solve critical problems for the future of our business, which is why we need you.

Responsibilities

Manage all aspects of underwriting process (medical, financial, compliance and regulatory assessment) within your delegated authority and service level agreements.

Select and classify risks according to company philosophy, standards and risk framework.

Maintain underwriting consistency in line with internal underwriting guidelines.

Contribute to the continuing training and development of more junior underwriters.

Ability to adapt to changing underwriting philosophy and apply new approaches.

Strong independent problem solving ability including research and presentation of potential solutions.

Communicate and collaborate with the field and head office colleagues to provide the highest quality and service levels to customers.

Maintain positive and effective relationships with internal and external partners.

Consistently make competitive offers without compromising overall underwriting policies or mortality experience. 

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

Degree holder with minimum 15 years of underwriting experience.

Applicable underwriting and insurance designations preferred

Expert knowledge and understanding of medical, non-medical and financial underwriting principles and practices

In depth knowledge of unique estate, business and insurance planning tools and techniques

In depth/current knowledge of political, economic, financial and legislative events which may impact client need

Expert knowledge of company’s insurance product portfolio and ability to marry that knowledge with an understanding of producer/client need

Expert knowledge of reinsurance treaties, agreements and available capacity  

Exceptional priority management with ability to work effectively under deadlines

Strong organizational, analytical and problem-solving skills

Effective presentation skills desirable

Strong written and verbal communication skills in customer service orientation

Expert knowledge of insurance contract law and state legislative requirements as they relate to the underwriting and issue of insurance contracts

High level understanding of product pricing principles

Actively assist field personnel in positioning the Company as the lead underwriter in the market.

Strong capability to develop and maintain effective working relationships with all field personnel and reinsurers.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you

Values-first culture
We lead with our Values every day and bring them to life together.

Boundless opportunity
We create opportunities to learn and grow at every stage of your career.

Continuous innovation
We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement