Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Global Product Management

Job Title: Director (Commercialization), Global Product Management, Operational Insights Program

Overview:

MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
•\tWe harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
•\tWe empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data
•\tWe work with financial institutions, retailers, telecommunications organizations, travel companies, and more

We are looking for an experienced Director within the Operational Insights (OI) Program Global Product Management team to lead the commercialization/go-to-market strategy for its products. This person will lead a team of product managers and oversee key activities including development of the go-to-market strategy, defining the product value proposition and pricing, create sales and delivery materials and play a key role in sales and delivery enablement. This individual will partner closely with other members of the Global Product Management technical team to ensure product strategy, roadmap and vision is aligned with the go-to-market strategy and product business priorities.

Product Managers in Data & Services at Mastercard
•\tBuild revolutionary products that advance how businesses all over the world derive the most value from their data assets
•\tTranslate a deep understanding of our customers into products and solutions that drive significant customer value
•\tBalance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
•\tAct as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams
•\tDrive globally relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
•\tSet product direction with coordination, not isolation—considering how our products all work together to serve customer needs
Role
•\tAct as an expert, advocate and champion for OI program products
•\tManage and drive OI network modernization initiatives
•\tDrive OI strategy based on deep understanding of operations trends in card networks and payment processing/reconciliation
•\tIdentify white space opportunities for Operational Insights and relevant new solutions
•\tLead global product management team efforts with analytically-driven input into strategic business plans and product roadmaps
•\tCoordinate across cross-functional teams for product sales, usage and continuous product enhancement
•\tDrive the product business strategy including customer segmentation, pricing, sales and marketing strategy
•\tManage the product P&L and lead the forecasting/budgeting discussions for the products
•\tEffectively communicate strategy and vision up and down the organization
•\tPrioritize development efforts as they align against business strategy
•\tBuild strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

All About You
•\tExtensive card network and/or card processing experience; strong understanding of card operations, reconciliation, and supporting data analytics
•\tKeen understanding of card network and the ability to translate that understanding into meaningful actions and enhancements
•\tAgile product management experience in analytical solutions designed for payments or a related financial services sectors preferred
•\tAnalytical, solutions-oriented skillset with the ability to drive thought leadership
•\tStrategic mind set to solve complex and ambiguous problems
•\tProven track record collaborating in cross-functional teams to deliver outstanding products and features
•\tHighly organized and able to deal with multiple and competing priorities
•\tBachelor’s degree in business or relevant experience; MBA a plus
•\tExperience of developing and driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives
•\tStrong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas
•\tStrong understanding of the Mastercard products & services and key revenue drivers

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.