Director, Hospital Support Services
Who we are:
At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.
What you’ll do:
As a Director, Hospital Support Services, you will oversee and manage the Environmental Services, Food and Nutrition, and Laundry & Linen functions across the enterprise. They optimize and manage operations in collaboration with site-level leadership, establish and uphold quality standards and company-wide leading practices, and maintain compliance with regulations. Additionally, they provide subject matter expertise for sourcing decisions and third-party vendor management, engage with stakeholders and operational leadership, and drive enterprise-wide adoption and compliance to policies
Responsibilities:
· Manage operations across in-scope functional areas, including financials, workforce / staffing, service levels, quality, reporting and KPIs
· Develop and implement leading practices, strategic plans, policies, and improvement initiatives
· Optimize cost and operations through utilization management, waste reduction, process standardization, etc.
· Maintain relationships with vendors, suppliers, and contractors, seeking opportunities for continuous improvement and mutual success
· Provide leadership and guidance to site leads, department managers, and front-line staff, fostering a collaborative cross-functional team environment
· Engage with local owners and stakeholders to capture their inputs and ensure their needs are considered in enterprise-level decisions, including sourcing strategy and operational changes
· Collaborate with other departments to optimize patient experience and outcomes
· Performs other duties as assigned.
· Regular and reliable attendance.
What you’ll need:
EDUCATION:
Bachelor’s degree in Healthcare Administration, Business Administration, or related field
EXPERIENCE:
· Minimum of 5-7 years of experience in healthcare support services management or hospital operations
Why choose us:
As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: “Making Communities Healthier.” In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.
Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran