It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Lead an excellent strategy and value consulting team focused on growing our most strategic Technology customers through industry-relevant value narratives

• Drive pipeline expansion and conversion by coaching the team to create high-quality customer deliverables. This includes development of end-to-end content (business value assessments, strategy value perspectives, strategic roadmaps) for compelling solutions and the business benefits of our solution for customers

• Mentor and provide professional development guidance to your team, ensuring engagement and opportunities to achieve professional excellence.

• Guide the team against measurable set goals around sales pipeline creation, expansion and conversion

• Be a master storyteller and presenter: coach teams to create stories that are compelling to our customers and deliver those stories to executives

• Foster an environment of learning. You will lead the team and all partners across ServiceNow on selling and value management, including discovery, value analysis, creation and revision, messaging, industry benchmarking, and executive presentation.

• Foster a community of collaboration and knowledge sharing. You will work with internal departments such as sales, marketing, product, and services to lead the delivery of messaging, direction, and publications.

• Use data, expertise, and personal interactions to provide feedback and suggestions. You will identify trends spanning our customers' needs to develop new services, methods and tools.

• Provide expertise and work with internal ServiceNow departments

Qualifications

To be successful in this role you have:

• Facilitate executive workshops, and represent ServiceNow at executive forums

• Identify and lead the creation of best practices, white papers, workshops, etc.

• 10+ years of experience in management consulting and financial/investment analysis

• 5+ years of experience in the technology sector

• Experience inspiring and motivating teams with hands-on expertise, coaching skills, and help solve challenging problems

• Ability to balance requirements, create agreement, and pivot to respond to needs

• Integrity and passion for us and the customer

• Exemplary analytical and financial experience

• Skills to build relationships within teams, peers, clients, and senior leadership

• Ability to quickly learn new solutions/functional/industry domains

• Experience with enterprise cloud solutions

• Ability to travel up to 30-50% of the time

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $190,725 - $314,775, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work locatio