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Job Description:

Sun Life Hong Kong is embarking on an large-scale digital modernization, including a agile-based transformational change in the way we delivery organizational change. To this end we need to completely modernize and empower our technology and delivery teams to be highly-skilled, high-performing and an engaged workforce; then establish and monitor the targets and measures for success.

This role is critical for building the roadmap of what our target organization looks like, and delivering upon the execution of the plan. Key elements include driving the locations strategy, maximizing the capacity of talent at an optimized cost rate, building a technology capabilities plan, including continually driving training, skills development and coaching around agile abilities. In addition, this role will be the owner of the strategy, and all the measures and tracking associated with it. This includes a high-level of stakeholder management, both local, regional and global.

Key Requirements:

Strategic Planning and MonitoringDevelop and implement a comprehensive IT strategy that supports the organization vision.Collaborate with senior leadership to align IT initiatives with business prioritiesIdentify and set the measures of success, and establish ownership for each measure as well as its regular tracking and reportingSkill Development and TrainingAssess the current skills of the IT team and identify areas for developmentDesign and implement training programs to enhance technical competencies and promote skill development across the IT workforce, ensuring the team is equipped to meet evolving business needs.Location Strategy and ExecutionDevelop the plan for optimizing the location strategy for the Technology and Digital function, including assessing the optimal mix of onshore, SLGS Philippines, India and other locationsEstablish a plan for offshoring of identified skills, and executing, including the skills transfer, change management and establishment of frameworksCulture TransformationDrive a culture of innovation, collaboration, and adaptability within the IT departmentEncouraging engagement and commitment from team members to embrace new methodologies and technologies.Change ManagementLead change management initiatives to facilitate the adoption of new technologies and methodologiesEnsure clear communication and support for employees during transitionsPerformance OversightEstablish and monitor reporting mechanisms for IT performance metricsOversee functional quality tracking to ensure that IT services are delivered effectively and meet established performance standards.Stakeholder EngagementBuild and maintain strong relationships with key stakeholders across the organizationEngage with business leaders to understand their needs to ensure IT solutions align with those needs

Capabilities:

Strong knowledge of IT strategy development and executionExcellent leadership, communication, and interpersonal skillsAbility to engage and motivate teams while managing changeProficient in performance measurement and quality assurance practicesStrategic thinker with a proactive approach to problem-solvingStrong advocate for continuous learning and development

Expected Experience:

Bachelor degree in Computer Science, Information Technology, or a related fieldMinimum 10-12 years of progressive experience in IT management role, with a focus on strategy and capabilitiesProven track record of a) Driving an IT Strategy, defining measures for success, and tracking those, b) Driving high levels of skills development and engagement c) deep experience in onshore/offshore interactions and maximizing the effectiveness of offshore teams

We offer 5-day work, attractive salary, MPF, group life and group medical insurance; and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only be used for recruitment purpose).

Job Category:

IT - Digital Development

Posting End Date:

29/05/2025