Experity is the leading software and services company for on-demand healthcare in the U.S. We provide software solutions that remove complexities and simplify operations for 5700+ urgent care clinics across the country. We create, maintain, and support products to facilitate the complete on-demand healthcare experience: from patients finding clinics and making appointments, to checking in, to clinical documentation, and to the final bill paid by the patient. Our team is committed to changing healthcare for the better by innovating and revolutionizing on-demand healthcare for millions of patients across the country.

Experity offers the following:

Benefits – Comprehensive coverage starts first day of employment and includes Medical, Dental/Orthodontia, and Vision. Ownership - All Team Members are eligible for synthetic ownership in Experity upon one year of employment with real financial rewards when the company is successful! Employee Assistance Program - This robust program includes counseling, legal resolution, financial education, pet adoption assistance, identity theft and fraud resolution, and so much more. Flexibility – Experity is committed to helping team members face the demands of juggling work, family and life-related issues by offering flexible work scheduling to manage your work-life balance. Paid Time Off (PTO) - Experity offers a generous PTO plan and increases with milestones to ensure our Team Members have time to recharge, relax, and spend time with loved ones. Career Development – Experity maintains a learning program foundation for the company that allows Team Members to explore their potential and achieve their career goals. Team Building – We bring our Team Members together when we can to strengthen the team, build relationships, and have fun! We even have a family company picnic and a holiday party. Total Compensation - Competitive pay, quarterly bonuses and a 401(k) retirement plan with an employer match to help you save for your future and ensure that you can retire with financial security.

Compensation: Budgeted $120-160,00 dependent upon experience 

Location: Machesney Park, IL

The Director of Learning and Development will spearhead the strategy, design, implementation, and delivery of comprehensive learning programs that foster employee growth, enhance skills, and drive organizational performance. This leader will collaborate closely with leaders across the company to ensure that learning initiatives align our culture, strategy and employee experience and ensure Experity team members have the knowledge and skills needed to deliver on our vision and goals. The Director of L&D is responsible for identifying development needs and opportunities, building custom solutions, and leveraging internal and external resources to deliver continuous learning for team members ranging from entry-level employees to senior leaders. You’ll work cross-functionally across the People Operations Team to integrate these solutions into all elements of the employee lifecycle.

Program Design & Development

Develop a comprehensive learning and development strategy aligned with Experity’s culture, strategy, and objectives Conduct needs assessments to identify skill gaps and future learning requirements across the organization Partner with People Operations Leaders to design and implement highly effective and results driven talent management and development strategies and programs, including performance management, goal setting, succession planning, and leadership development Stay abreast of industry trends, best practices, and emerging research in organization effectiveness and talent management, and apply relevant insights to drive continuous improvement and ensure Experity remains competitive in talent management

Training Delivery & Facilitation

Facilitate engaging and interactive training sessions both in-person and virtually, utilizing various instructional methods to enhance participation and learning outcomes Create/source engaging and impactful training materials, workshops, e-learning modules, job aids, digital learning and other resources that enhance individual contributor and leadership capabilities and promote best practices Foster an interactive and participatory learning environment that encourages knowledge sharing and active engagement

 Leadership Development

Design and deliver comprehensive and scalable leadership development programs to build a pipeline of future leaders and enhance the capabilities of current leaders Incorporate both formal training and informal development opportunities, such as stretch assignments, cross-functional projects, peer mentoring, and on-the-job learning, into leadership growth plans

Collaboration & Stakeholder Engagement

Act as a trusted advisor to leadership on learning, career development, and leadership development Advise on and partner on key talent moments: succession planning, performance management, talent planning Collaborate with designated leaders to promote and encourage participation in development initiatives Partner with People Ops business partners and other relevant departments to align learning & development initiatives with overall talent management, career-pathing, and employee engagement strategies

Reporting & Administration

Establish metrics to evaluate the effectiveness of learning programs and initiatives, and continuously monitor and report on the impact of learning and development efforts on employee performance and engagement Analyze data to assess program outcomes, identify trends, and make data-driven recommendations for improvement Manage the learning and development budget, ensuring efficient allocation of resources to maximize impact Oversee the management, optimization, and utilization of the digital LMS to deliver scalable and engaging learning experiences and ensure accurate documentation of learning and development activities

Travel:

Ability to travel as needed.

Education:

Bachelor's degree in Human Resources, Organizational Development, related field or equivalent combination of education and experience.

Experience:

At least 5 years of proven experience in a role focused on organization effectiveness, talent management, training or organizational development. Exceptional interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization. Strong knowledge of organization development and training theories, models, and methodologies Demonstrated experience in designing and implementing organization effectiveness initiatives, including change management, performance management, coaching and talent development programs as well as effective training programs Excellent presentation and facilitation skills Experience with deploying creative learning solutions to hybrid workforce Excellent operational skills to include planning, logistics, program management and scheduling with a history of building and maintaining positive relationships both internally and externally Ability to work effectively in a fast-paced and dynamic environment, adapting to changing priorities and demands with a strong bias towards action with the ability to balance the strategic and tactical elements of the role High level of integrity and professionalism, with a commitment to maintaining confidentiality and handling sensitive information appropriately Experience developing and implementing large-scale learning programs across an organization Proficient with Microsoft Office Suite or related software Experience utilizing a digital learning management system to store, manage, and track learning and development activities