The UX Manager II collaborates and coordinates with technology partners, product, development and marketing teams to reach business goals while advocating for the overall user experience. This job partners with technology partners to ensure technical feasibility and flawless execution of UX strategy, and represent the customer point of view with digital, technology and business partners. This job manages a team of experienced UX Designers and is responsible for building, mentoring, and inspiring team members by providing vision and creative direction for specific projects and initiatives.



Key Responsibilities and Duties

Manages strategy implementation to ensure user needs and business requirements are represented in features and functionality of system.Contributes to department strategy development that ensures user needs and business requirements are represented in features and functionality of system.Approves process flows, wireframes, and prototypes to effectively conceptualize and communicate high-level design strategies.Communicates with senior leadership to influence others to accept current practices and approaches.Leads complex system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.Manages performance of team through regular, timely feedback, and directs the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.

Educational Requirements

University (Degree) Preferred

Work Experience

5+ Years Required; 7+ Years Preferred

Physical Requirements

Physical Requirements: Sedentary Work

Career Level
8IC

Extensive experience in a design role, ideally with a track record of managing design teams. At least one year of experience managing design system development in Figma.Proven ability to successfully deliver design projects from concept to completion. Strong design acumen: Proficient understanding of design principles, typography, color theory, and visual hierarchy. Leadership abilities: Proven experience managing and motivating design teams. Communication skills: Excellent verbal and written communication to effectively collaborate with clients and stakeholders. Project management skills: Ability to plan, execute, and monitor design projects within deadlines and budgets. Technical proficiency: Familiarity with design software tools (Figma, Adobe Creative Suite). Analytical skills: Ability to evaluate design effectiveness and make data-driven decisions. Marketing experience: Experience working in the marketing spaceAgile development experience: Possess a strong understanding of agile design & development processes.

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Related Skills

Agile Methodology, Audience Insights, Audience Segmentation, Consultative Communication, Customer-Focused Campaign Development, Data Analysis, Digital Savviness, Marketing Analytics, Marketing Automation, Problem Solving, Process Management, Relationship Management, Strategic Thinking, Test and Learn Mentality

Anticipated Posting End Date:

2025-02-28

Base Pay Range: $105,000/yr. - $165,000/yr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.  In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). 

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

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